Senior Operations Coordinator - NA Region

Company Description One World Group brings together technology, people and global delivery through one connected platform. We support organisations with technology, skilled people, logistics and specialist services across events and other operational environments worldwide. Our teams work across technology hire, logistics, workforce solutions, event registration, printing, procurement, connectivity and other specialist services. We have local teams across multiple regions, supporting clients through onsite and 24/7 delivery. This role sits within our North American Operations team and is responsible for keeping projects moving from initial planning through to delivery, collection and return. It is a hands-on operational role where priorities can change quickly and several projects may be running at the same time.Role Description The Senior Operations Coordinator – NA Region is a full-time, on-site role based in Dubai, United Arab Emirates. This position is responsible for coordinating daily operational activities related to event technology and IT rentals for the North America region, ensuring accurate planning, preparation, and execution of orders. The role involves managing logistics and inventory, monitoring timelines, and collaborating with internal teams to align resources with client requirements. The Senior Operations Coordinator will work closely with sales, technical, and customer service teams to support seamless event delivery, resolve operational issues, and maintain high service standards. In addition, this role includes preparing documentation and reports, maintaining administrative records, and contributing to process improvements that enhance efficiency and client satisfaction.QualificationsExperience in operations, logistics, event technology, equipment hire or another environment where deadlines and physical deliveries matter. Experience supervising, coordinating or leading an operational team. Good understanding of domestic and international logistics, including deliveries, collections and shipment tracking. Experience coordinating equipment, stock, warehouse activity or project requirements. Good organisational and project coordination skills, with the ability to manage several projects at once. Confident using Microsoft Office and order, inventory or project-management systems. Experience dealing with urgent operational issues and finding practical solutions. Strong written and verbal communication skills. Experience in events, AV, technology hire, registration or a similar industry would be useful. Knowledge of customs documentation and temporary international imports would be useful. Experience working across the United States, Canada or South America would be useful. Familiarity with ISO 9001 or ISO 27001 management systems would be an advantage.