Senior Operations Manager

Senior Operations Manager📍 Hailsham, East Sussex 💰 £70,000 - £80,000 + potential bonus 🏢 Full-time | PermanentLead Operational Excellence in a High-Growth BusinessWe're recruiting for a Senior Operations Manager to join a rapidly expanding organisation undergoing significant transformation and growth.This is a fantastic opportunity for an experienced operations leader who thrives in fast-paced environments and enjoys driving performance, leading people, and implementing operational improvements.Initially, you'll take responsibility for establishing and managing a dual-shift operation, ensuring service excellence, efficiency, and strong team engagement. Longer term, this role offers the potential to support additional UK and European operations as the business continues to expand.Key ResponsibilitiesLead day-to-day operational performance across warehousing and logistics functionsDevelop and implement effective shift patterns and working practicesDrive continuous improvement initiatives across people, processes and performanceManage operational KPIs, service levels and productivity targetsBuild and lead high-performing teams through strong coaching and leadershipWork closely with senior stakeholders to support future growth plansFoster a positive, customer-focused culture across the operationAbout YouWe're looking for someone who combines strong operational expertise with excellent leadership skills.You'll ideally have:✅ Senior leadership experience within warehousing, logistics, manufacturing or supply chain environments✅ Experience implementing and managing shift operations✅ Strong people management and employee engagement skills✅ A proven ability to drive operational improvement and change✅ Excellent stakeholder management and communication skills✅ A customer-centric approach and relationship-building mindset✅ Commercial awareness with the ability to make sound operational decisionsWhat's on Offer?Salary of £70,000-£80,000Bonus opportunitySignificant career progression prospectsOpportunity to influence and shape a growing operationCollaborative and supportive leadership teamLong-term growth opportunities within an ambitious business