Senior Payroll Consultant

Role : Senior Payroll Consultant (MENA)Experience range (Years): 6-10 yrsAbout Darwinbox:Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries.Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.

Job Description

ROLE PURPOSEAct as Senior Payroll Consultant and functional SME for MENA - anchoring end-to-end payroll solutioning for GCC clients across UAE, KSA, Qatar, Oman, Bahrain, Kuwait and Egypt. Frontend clients through discovery, own the Blueprint, drive UAT and parallel runs, and act as the practitioner voice into Product on statutory and functional gaps across the region.This is a Senior Consultant role scoped as a pure individual contributor. The person is expected to lead engagements and drive outcomes through influence across the Central Delivery Team, product, and technical teams - not through direct people management.PRODUCT SME MANDATEThis role is not only about running MENA delivery - it is about building product depth fast and using it to shape what gets built for the region.

• Deep product depth within 3-6 months - sustained thereafter through hands-on validation, not delegation.
• Practitioner voice into Product & Engineering on MENA statutory changes and functional gaps.
• Input on MENA localization roadmap - statutory gaps, country enhancements, and recurring client requirements.KEY RESPONSIBILITIESClient-Facing Solutioning (GCC-6)Frontend clients through discovery, requirement-gathering workshops, and solution design; run the room with senior Payroll, HR, and Finance stakeholders.Own the Blueprint document end-to-end - capture requirements, map them to product capability, document workarounds where the product doesn't natively support, and secure client sign-off before configuration begins.Set client expectations clearly on what is doable, what is doable with effort, and what is not doable - with reasoning, not deflection.Walk the client through registers, outputs, and statutory reports at each validation checkpoint so they can meaningfully review before approval - the user must be able to validate, not just rubber-stamp.Configuration, Testing & Payroll CyclesPartner with the Central Delivery Team on configuration; review and validate before it reaches the client.Run internal test cycles, drive UAT, and lead parallel payroll - troubleshoot calculation deltas, own root-cause analysis, and coordinate resolution across configuration, product, and engineering.Own cutover, YTD loads, and go-live for each engagement; deliver payroll functional training to client power users.Product SME & Roadmap ContributionBuild deep working knowledge of the payroll product in the first 3-6 months; sustain that depth thereafter through hands-on validation, not delegation.Act as the practitioner voice into Product & Engineering on MENA payroll - statutory changes, localization gaps, and recurring client requirements - with enough specificity to drive product decisions.Provide input on MENA feature prioritization and, over time, validate new country features before they reach live clients.Engagement OwnershipDrive engagements to closure. Escalate early, coordinate across teams, and stay with the ball until the client is live and stable.Waiting to be chased, or dropping threads at handoff boundaries, is not the bar.