Senior Pet Relocation Specialist

We are looking for a Pet Relocation Specialist.If you are an honest, hard-working, self-motivated superstar, keep reading.We love to work with hungry individuals with big goals, optimists, and team players who are humble yet confident. Experience is good but a willingness to learn more is priceless. If you are a great communicator and looking for an opportunity, NOT a job, we may just be the perfect fit.About Noble Veterinary Clinic:Noble Veterinary Clinics has been caring for Dubai's pets since 2006. Three primary clinics across Dubai, a 24/7 emergency hospital with CT and ICU in DIP, and 4.9 stars from over 2,500 reviews. Noble has grown into one of the city's most trusted veterinary groups, earning the confidence of over 100,000 pet owners.Position Summary:The Pet Relocation Specialist is responsible for planning, coordinating, and managing domestic and international pet relocations while ensuring full compliance with all applicable regulations and airline requirements. The ideal candidate has a minimum of five (5) years of experience in pet relocation and possesses comprehensive knowledge of import, export, transit, and documentation procedures for various countries.Key Responsibilities• Coordinate end-to-end pet relocation services, including import, export, and transit arrangements.• Prepare and review all relocation documents, including health certificates, import permits, export permits, customs documentation, and airline paperwork.• Ensure compliance with UAE regulations, destination country requirements, airline policies, and international animal transportation standards.• Liaise with government authorities, veterinary clinics, airlines, freight agents, customs officials, and international relocation partners.• Advise clients on vaccination schedules, microchipping, quarantine requirements, laboratory tests, and travel preparations.• Book flights and coordinate travel itineraries while ensuring the safest and most efficient transport for pets.• Track relocation progress and provide regular updates to clients throughout the process.• Resolve issues related to documentation, customs clearance, flight changes, or regulatory requirements.• Maintain accurate records of relocation cases and ensure all documentation is properly filed.• Stay informed of changes in international pet travel regulations, airline policies, and government requirements.• Deliver exceptional customer service by responding promptly to client inquiries and providing professional guidance.Qualifications:• Minimum of 5 years of proven experience in pet relocation.• Thorough knowledge of UAE import and export procedures for pets.• Strong understanding of international pet travel regulations, airline requirements, and country-specific import/export rules.• Experience dealing with government authorities, customs, and veterinary regulatory bodies.• Excellent organizational and time-management skills.• Strong communication and customer service abilities.• High attention to detail and accuracy in document preparation.• Ability to work under pressure and manage multiple relocation cases simultaneously.• Proficiency in Microsoft Office applications and relocation management systems.• Fluency in English; additional languages are an advantage.