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Senior Portfolio Manager - Commercial Cards

Auxo Talent · Riyadh, Saudi Arabia

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Senior Portfolio Manager – Commercial CardsLocation: Riyadh, Saudi Arabia – On-siteClient: Our Direct Client – One of the Largest Payment & Financial InstitutionsContract: Initial 12 Months | Revolving Contract / Potential ExtensionsWe are looking for a Senior Portfolio Manager to drive commercial growth and performance across an established credit card portfolio. The role is focused on increasing customer spend, card utilization, engagement and revenue through data-driven portfolio strategies, targeted marketing campaigns and customer lifecycle initiatives.Key ResponsibilitiesDevelop and execute strategies to increase card spend, ENR, activation, utilization and portfolio revenue.Drive increased spending among existing cardholders through targeted offers, campaigns and engagement initiatives.Identify and reactivate dormant or low-usage customers while strengthening retention of existing high-value cardholders.Lead customer lifecycle and portfolio campaigns, from segmentation and targeting through execution and performance measurement.Analyze customer and portfolio data to identify opportunities for spend growth, retention and improved card utilization.Develop initiatives around balance growth, installment usage and other revenue-generating opportunities.Work with merchants, partners and internal stakeholders to create compelling cardholder propositions and promotional campaigns.Track campaign performance and portfolio KPIs, using insights to continuously optimize results.Support portfolio financial performance, forecasting and delivery against commercial targets.Ideal Profile8–10+ years of experience in credit card portfolio management, payments, banking or financial services.Strong experience in card portfolio growth, spend management and customer lifecycle strategies.Proven background in marketing campaigns, customer segmentation, activation, reactivation and retention.Strong understanding of card portfolio KPIs including ENR, spend per card, activation, utilization, revenue and retention.Experience with merchant partnerships, e-commerce, cross-border payments or loyalty programs is highly desirable.Strong analytical, commercial and stakeholder management capabilities.Key Focus: This is a commercial growth role, centered on maximizing the value of the existing cardholder base — getting customers to spend more, activating dormant cards, increasing utilization, retaining valuable customers and driving incremental revenue through targeted campaigns and portfolio strategies