Senior Presales & Professional Services Engineer

Middle East | Cybersecurity & Kubernetes DeploymentsLOCATION: Middle East, preferably UAE or Saudi Arabia EMPLOYMENT: Full-timeTRAVEL: Regular regional traval REPORTS TO: Regional Manager for Middle East 🏢Who we areHackuity is a fast-growing cybersecurity SaaS company redefining how organizations manage and prioritize vulnerabilities. Our Risk-based vulnerability and exposure management platform consolidates, standardizes, and orchestrates vulnerability data to help security teams act faster on what truly matters.We're 50+ passionate professionals across France, Europe, and Singapore — backed by €30M+ in funding and trusted by tens of Fortune 500 customers across Europe and Asia.🎯 The RoleAs Senior Presales & Professional Services Engineer, you will be Hackuity's first technical hire in our new Dubai subsidiary and a cornerstone of our expansion across the Middle East. You will combine two complementary missions:lead senior-level presales engagementsensure successful customer deployment, onboarding, and adoption of our vulnerability management platform.Working closely with Sales, Product, Engineering, and Customer Success, you will own the technical journey from discovery and solution design through demonstrations, proof of concepts, contracting support, implementation, training, and operational handover. This is a high-visibility role for a hands-on cybersecurity professional who can move confidently between executive conversations, Kubernetes architecture, and practical customer delivery.🔑 What You'll DoLead technical discovery and solution designfor large enterprise prospects across the Middle East — understanding their security architecture, tooling landscape, vulnerability management maturity, and deployment constraints to shape compelling, tailored solutionsDesign and deliver executive-level product demonstrationsadapting the narrative to CISOs, security architects, SOC and vulnerability teams, infrastructure leaders, and C-suite decision-makersOwn complex Proofs of Concept (POCs) end-to-enddefining success criteria, designing the technical scope, managing timelines, coordinating internal resources, and driving technical validation on strategic opportunitiesLead responses to enterprise RFPs, RFIs, and security questionnairesproducing high-quality, technically precise answers in collaboration with Product, Engineering, and SecurityArchitect and execute customer deploymentsacross cloud, hybrid, and on-premises environments, translating requirements into secure, supportable implementation plans and technical acceptance criteriaInstall and configure Hackuity on Kubernetes and OpenShiftusing Helm 3 charts, validating cluster prerequisites, sizing, namespaces, storage, ingress, DNS, TLS, secrets, firewall rules, registries, and customer proxy requirementsSupport integrations with enterprise security ecosystemsincluding vulnerability scanners, PostgreSQL, OpenSearch or Elasticsearch, identity providers, ITSM platforms, cloud services, ticketing tools, and security orchestration solutionsGuide customers in vulnerability management best practiceshelping security teams consolidate findings, contextualize risk, prioritize remediation, manage exceptions, and establish effective operating processesDeliver onboarding, administrator training, and technical workshopsenabling customer teams to use the platform confidently and demonstrate measurable improvements in risk visibility, remediation efficiency, and workflow automationAct as a strategic technical advisor throughout the customer lifecyclebuilding trusted relationships that extend beyond the initial sale and identifying opportunities to increase adoption and customer valueManage professional services engagementsincluding discovery workshops, implementation plans, project status, risks, dependencies, technical documentation, and operational handoverInvestigate and resolve complex customer issuesreproducing problems across application, infrastructure, network, and security layers, and coordinating resolution with internal technical teamsBuild the local technical practice in Dubaicreating reusable demo environments, deployment runbooks, architecture patterns, technical playbooks, and delivery best practices for the Middle EastRepresent Hackuity externallyat customer meetings, industry events, partner briefings, and executive forums as a credible senior technical voice for cybersecurity and vulnerability management🧑🏽 💻Technical EnvironmentThe successful candidate should be comfortable working with some or most of the following:Kubernetes architecture and administration; Red Hat OpenShift.Helm 3, Kubernetes manifests, container images, registries, image pull secrets, and private registry proxies.Amazon EKS, Microsoft AKS, and Google GKE.Ingress controllers, DNS, TLS certificates, internal certificate authorities, and firewall rules.Kubernetes namespaces, deployments, services, persistent volumes, secrets, and resource sizing.PostgreSQL and OpenSearch or Elasticsearch technologies.Linux administration and shell scripting.REST APIs, JSON, webhooks, and system integrations.SAML, OAuth, OpenID Connect, LDAP, and role-based access control.ITSM and workflow platforms such as ServiceNow or Jira.CI/CD concepts, infrastructure automation, observability, logs, metrics, troubleshooting, and incident analysis.Cloud and hybrid infrastructure security.🤝 What You'll Bring10+ years of experience in Presales, Sales Engineering, Solutions Architecture, Professional Services, Technical Consulting, or a similar customer-facing role within B2B enterprise software, ideally cybersecurityA proven track record of supporting large, complex enterprise deals and delivering successful technical implementations across multi-stakeholder environmentsDeep technical fluency in cybersecurity including vulnerability management, threat intelligence, security operations, vulnerability scanners, remediation workflows, and the broader security tooling landscapeHands-on Kubernetes experience with the ability to design, install, configure, and troubleshoot enterprise applications on Kubernetes or OpenShift using HelmStrong infrastructure foundations across Linux, networking, DNS, TLS, certificates, firewalls, proxies, container registries, identity, and cloud or hybrid environmentsCustomer delivery leadership with the ability to manage technical projects, set expectations, communicate risks, and drive outcomes with limited supervisionOutstanding communication and presentation skills with the credibility to engage both hands-on technical teams and executive decision-makers with clarity, authority, and confidenceA consultative, diagnostic mindset that connects security challenges and technical requirements to measurable business outcomes rather than simply demonstrating product featuresFluency in English written and spoken; Arabic is a strong advantage for the regional customer base, and French is a plus💡Nice to HaveHands-on knowledge of leading vulnerability management platforms such as Tenable, Qualys, Rapid7, Wiz, or equivalent security technologiesExperience with OpenShift and managed Kubernetes services such as Amazon EKS, Microsoft AKS, or Google GKEAPI and scripting proficiency particularly Python, REST APIs, JSON, and webhooks for custom POC integrations and technical workshopsExperience with enterprise security frameworks and compliance standards such as ISO 27001, NIST, NIS2, DORA, or relevant Middle East regulatory requirementsRelevant certifications such as CKA, CKAD, CKS, AWS, Azure, Google Cloud, Security+, CISSP, CISM, CEH, or GIACExperience establishing a regional technical function including partner enablement, presales playbooks, demo environments, implementation methods, and customer referenceabilityAn existing network among CISOs, security architects, IT decision-makers, MSSPs, distributors, or systems integrators across the Middle East🌟What Success Looks LikeSuccessfully deliver customer deployments with limited supervision.Become proficient in Hackuity’s platform, connectors, deployment models, and operating procedures.Independently troubleshoot Kubernetes, integration, configuration, and data ingestion issues.Deliver high-quality technical workshops and customer training sessions.Help customers establish effective vulnerability prioritization and remediation workflows.Build trusted relationships with customer security and infrastructure teams.Contribute reusable documentation, deployment patterns, and implementation best practices.Support strong customer adoption and positive project outcomes across the region.👥Why Join Hackuity?Work at the intersection of cybersecurity, cloud infrastructure, and customer transformation.Help organizations on one of the most strategic domain in cybersecurity.Work with enterprise customers across a strategically important and rapidly developing region.Take ownership of technically complex deployments and customer outcomes.Collaborate with international Product, Engineering, Sales, and Customer Success teams.Join a company focused on making vulnerability management more actionable, automated, and risk-based.🖊️ApplicationPlease submit your application to jobs@hackuity.io