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Senior Product Owner

Synechron · Abu Dhabi Emirate, United Arab Emirates

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Greetings,We have an immediate opening for a Senior Product Owner position at Synechron in Abu Dhabi.Role Title: Senior Product Owner Experience: 8+ YearsLocation: Abu DhabiEmployment type: Full-timeDomain: BankingAbout Company:Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise, and agility. With more than 16,700 professionals across around 60 offices in over 22 countries, we combine deep industry knowledge with advanced capabilities in AI, cloud, cybersecurity, and data engineering.Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and ServiceNow, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or LinkedIn community.Synechron: Technology and AI Consulting for BusinessSynechron is an innovative global consulting firm delivering industry-leading digital solutions to transform and empower businesses.Diversity, Equity, and InclusionSynechron’s Diversity, Equity, and Inclusion (DEI) program, Same Difference, was developed because we believe in a culture of listening, respect, and opportunity.We each bring unique backgrounds, thoughts, talents, and experiences with us to work every day, and we know that by embracing them, we are creating an even greater Synechron. The best way to build a strong team is to value individual differences. So, it doesn’t matter where you’re from or what you’ve had to do to get here – if you have the skills, enthusiasm, and drive to make your mark, we’ll support you like we support each other. Choose a career with us and let’s pursue innovation, together. Job Descriptions:Product Strategy & Roadmap:Define and own the product vision, strategy, and roadmap for digital onboarding and consumer lending products.Drive the digital transformation of lending journeys, ensuring alignment with business objectives and customer needs.Identify market trends, industry innovations, competitor offerings, and emerging technologies to enhance customer acquisition and conversion.Digital Lending & Onboarding:Lead the end-to-end delivery of digital onboarding journeys for Auto Loans and other consumer lending products.Optimize customer acquisition, underwriting, KYC, eKYC, UAE Pass, biometrics, document collection, credit decisioning, and disbursement processes.Drive straight-through processing (STP), automation, and operational efficiency initiatives.Partner with Risk, Compliance, Operations, and Technology teams to ensure robust and compliant solutions.Agile Product Ownership:Own and manage the product backlog.Define epics, features, user stories, business requirements, and acceptance criteria.Prioritize initiatives based on business value, customer impact, regulatory requirements, and strategic objectives.Lead Agile ceremonies including backlog grooming, sprint planning, reviews, and PI planning.Monitor delivery progress and proactively manage dependencies and risks.Stakeholder Management:Engage and influence senior stakeholders including Executive Management, Business Heads, Risk, Compliance, Operations, Technology, and external partners.Facilitate discussions, manage conflicting priorities, and drive decision-making.Present product strategy, delivery updates, business cases, and performance metrics to senior leadership.Build strong relationships across business and technology teams.Customer Experience & Journey Optimization:Champion a customer-centric approach across all onboarding and lending journeys.Use data, analytics, customer feedback, and market insights to continuously improve digital experiences.Identify friction points and implement enhancements to improve conversion, turnaround times, and customer satisfaction.Risk, Compliance & Governance:Ensure all solutions comply with UAE Central Bank regulations, internal governance, AML/KYC requirements, and data privacy standards.Participate in governance forums, audits, risk assessments, and regulatory initiatives.Ensure appropriate controls are embedded throughout the digital onboarding process.Delivery Excellence:Drive multiple strategic initiatives simultaneously while maintaining high-quality delivery standards.Manage competing priorities and deliver under tight timelines.Escalate and resolve issues efficiently to ensure programme success.Support business readiness, UAT, production deployments, and post-implementation reviews.Required Experience:8–12+ years of experience in Product Management, Digital Banking, or Digital Transformation.Minimum 5 years of experience as a Product Owner within a banking or financial services environment.Strong experience in digital onboarding, consumer lending, auto loans, personal loans, or credit acquisition journeys.Proven experience working within UAE banks or GCC financial institutions.Demonstrated success in delivering large-scale digital transformation initiatives.Strong understanding of retail banking products, lending operations, credit processes, and customer onboarding.Experience working in Agile/Scrum environments.Technical & Functional Knowledge:Consumer Lending & Auto LoansDigital Onboarding & Customer AcquisitionUAE Pass and Digital Identity SolutionsKYC / AML / Compliance FrameworksCredit Decisioning & UnderwritingMobile & Web Banking PlatformsAPIs & Third-Party IntegrationsBPM / Workflow SolutionsData Analytics & Customer Journey OptimizationAgile Delivery & Product Lifecycle ManagementKey Competencies:Leadership:Strong leadership and decision-making capability.Ability to inspire cross-functional teams toward common goals.Stakeholder Management:Exceptional communication and influencing skills.Comfortable engaging with C-Level executives and senior business stakeholders.Delivery Under Pressure:Proven ability to perform effectively under pressure.Able to manage multiple priorities and tight deadlines simultaneously.Resilient, proactive, and solution-oriented.Analytical Thinking:Strong problem-solving and critical-thinking skills.Data-driven approach to decision-making.Collaboration:Excellent relationship-building abilities across business and technology teams.Strong negotiation and conflict-resolution skills.Preferred Qualifications:Bachelor's Degree in Business, Finance, Information Technology, Engineering, or related field.Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or equivalent Agile certification.Success Measures:Growth in digital onboarding volumes.Increase in Auto Loan digital sales.Improved conversion rates and STP levels.Reduced onboarding turnaround times.Successful delivery of roadmap commitments.Positive stakeholder and customer satisfaction outcomes.