Senior Project Manager (Japanese required)

Location: Ho Chi Minh City, VietnamWorking Type: Full-time, On-siteSalary: Up to USD 3,500/monthAbout giftee Tech Vietnamgiftee Tech Vietnam is an ambitious Japanese IT startup based in Ho Chi Minh City, founded with the mission not just to bridge the gap between Vietnamese and Japanese professionals, but also to develop as “one” giftee.We are committed to fostering a friendly, collaborative, and growth-oriented work environment where talent thrives.Why Join Us?At giftee Tech Vietnam, you will:Work on exciting and impactful projects for the Japanese market.Collaborate closely with Japan HQ, Business Units, Product Managers, and Vietnam Development Teams.Experience continuous learning and career development through mentorship and training.Be part of a dynamic startup culture with open communication and strong teamwork.Experience the synergy of Japanese discipline and Vietnamese innovation.Have the opportunity to contribute not only to individual projects, but also to the growth and development of our Engineering Organization.About the RoleWe are looking for an experienced Project Manager / Senior Project Manager to lead and drive development projects for the Japanese market.In this role, you will act as a key bridge between Business Units / Clients in Japan and Development Teams in Vietnam, ensuring that projects are delivered successfully while creating meaningful business value.This role goes beyond simply translating or communicating requirements. We are looking for someone who can proactively:Analyze and clarify business and technical requirements.Prioritize requirements and facilitate decision-making.Support technical discussions and solution decisions.Identify and resolve project risks and issues.Ensure project delivery in terms of schedule, quality, requirements, and business objectives.Build strong relationships with stakeholders across Japan and Vietnam.You will also take on line management responsibilities for existing team members. Our team members are already capable of independently managing multiple Japan-facing projects. Therefore, we are looking for a manager who can provide a higher-level perspective rather than micromanaging their daily work.You will support the team by asking the right questions, providing constructive feedback, creating development opportunities, and knowing when to step in — and when to empower the team to move forward independently.In the longer term, you will have opportunities to contribute to the scaling of gTV's Development Organization, including recruitment, people management, team building, and organizational development.What You’ll Do1. Project ManagementManage and drive multiple development projects targeting the Japanese market.Take ownership of schedule, quality, requirements, resources, risks, and project profitability.Coordinate and clarify requirements/specifications between Japanese Business Units / Clients and Vietnam Development Teams.Conduct project planning, task management, progress tracking, and risk management.Identify, manage, and escalate project issues appropriately.Review testing activities and participate in release decisions.Prepare regular weekly/monthly project reports.Manage project resources and support billing-related reporting and settlement.Build and maintain strong relationships with project stakeholders.2. Technical & Development EngagementUnderstand and assess the technical feasibility of requirements and specifications.Work closely with Development Teams to discuss and evaluate implementation approaches.Support technical decision-making and help the team identify appropriate solutions.Help prioritize technical debt and technical improvement initiatives, including library/framework upgrades and migration projects.Ensure the Development Team understands not only “What” needs to be built, but also “Why” it is required from a business and user perspective.Improve the way requirements and specifications are communicated so that engineers can proactively propose solutions.Manage and continuously improve Scrum / Agile development processes.3. Stakeholder CommunicationCommunicate directly with Japanese Business Units, Product Managers, and Clients through meetings, email, and communication tools.Understand business requirements, identify underlying needs, and propose appropriate solutions.Facilitate discussions and align expectations between Japan and Vietnam.Build consensus among stakeholders with different perspectives and priorities.Adapt communication approaches based on the project, team, and stakeholder.4. Line Management & Team DevelopmentConduct regular 1-on-1 meetings with team members.Support goal setting and performance evaluation.Provide constructive and actionable feedback.Support the career and capability development of team members.Guide members who are already highly autonomous without unnecessary micromanagement.Identify when intervention, decision-making, or escalation is required.Create opportunities for team members to take on greater responsibility and continue developing their capabilities.5. Organizational DevelopmentContribute to the growth and scaling of gTV's Development Organization.Participate in recruitment, onboarding, people management, and team building.Support the development of management and operational frameworks.Share knowledge and best practices for developing and managing engineering talent in Vietnam.Contribute to initiatives that support new projects and business opportunities.What We NeedMust-HaveProject Management3+ years of hands-on experience in Project Management, with experience managing multiple software development projects.Proven experience taking ownership of:ScheduleQualityRequirementsResourcesRisksProject profitability / financial managementExperience coordinating resources across multiple projects and stakeholders.Experience managing project risks and establishing appropriate processes to mitigate them.Strong stakeholder communication and negotiation skills; Communicating and making decisions based on the broader context, rather than simply following up on requirements.Experience building relationships with Business Units / Clients and understanding their business needs.Experience managing project reporting and supporting billing / settlement activities.Experience collaborating with multiple internal teams and roles, including Development, Product, Operations, and Design.May be responsible for managing projects involving overseas teams/clients.Software Development KnowledgeSolid understanding of the software development lifecycle, including several of the following:Requirement DefinitionBasic DesignDetailed DesignDevelopmentQA / TestingReleaseMaintenance / OperationsPractical understanding of Agile / Scrum development.Ability to discuss technical feasibility and implementation approaches with engineers.Ability to understand technical topics while also considering business and user perspectives.LanguageJapanese: Business-level proficiency equivalent to JLPT N1, with advanced speaking and listening skills. You should be able to accurately understand business context, nuance, and implicit meaning in Japanese communication.English: Able to communicate effectively in English in a professional working environment.People ManagementExperience in people management, such as:1-on-1 meetingsGoal settingPerformance evaluationCareer developmentAbility to manage highly autonomous team members without micromanagement.Ability to balance appropriate guidance, accountability, and empowerment.MindsetStrong sense of ownership and responsibility.Genuine interest in technology, business, market, and user perspectives.Strong self-awareness and the ability to objectively understand your own strengths and limitations.Flexible enough to adapt your role based on organizational needs rather than being limited by a specific title such as PjM, PdM, or BSE.Understands that effective management sometimes means stepping back and empowering the team, rather than directly intervening.Nice-to-HaveHands-on application development experience with one or more of:Ruby on RailsPHPJavaC#Node.jsPythonExperience managing multiple Project Managers and improving the overall quality of Project Management within an organization.Experience improving project productivity, efficiency, and development processes.Experience managing resources across multiple projects and handling project settlement with Business Units.Experience designing or improving organizational structures.Knowledge or experience in Product Management, particularly requirement prioritization and working with non-technical Business stakeholders.Experience scaling an Engineering Organization, for example from approximately 30 to 100 engineers.Experience establishing or developing a Development Lab, including recruitment, management, and training.Experience applying AI to improve Project Management or work processes.Practical knowledge or experience with AWS or Google Cloud Platform (GCP).What We OfferBenefitAt least 15 AL days/year, including 3 days for summer + 1 additional AL day for every work anniversary (up to 5 additional days).Full salary insurance coverage with Private Health Insurance package.Flexible working hours with Flexible Day-off request.Salary review twice a year.MacBook and widescreen monitor provided.13-month bonus.Annual health check.Transportation allowance.CultureWelcome gift with giftee T-shirt & stickers.Ergonomic chairs for all employees.Free snacks, tea, and coffee.Company trips.Birthday gifts.Monthly lunch / dinner / team gatherings.Development & Career GrowthDev Training Benefit with AWS Sandbox environment.Company-sponsored professional training courses.Opportunities to improve English through weekly English classes.Opportunities to learn Japanese.Dev-sponsored AI systems and tools while working.Opportunities to contribute to the growth and scaling of the Development Organization.Apply now by emailing your CV to gtv-hr@giftee.co