Senior Public Relations Officer

1. Job Purpose To manage and oversee all government relations, immigration, labour, licensing, and regulatory compliance activities for the organization. PRO is responsible for ensuring the timely processing of employee and company-related documentation, maintaining compliance with UAE laws and regulations, and acting as the primary liaison between the company and government authorities. The role requires extensive knowledge of UAE labour, immigration, and corporate regulatory procedures, along with the ability to advise management and employees on government-related matters.2. Job Accountabilities Linked to Objectives

• Manage all employment visas, residency visas, visit visas, Emirates ID applications, labour permits and visa renewals for employees and their dependents.
• Liaise with UAE government authorities including MOHRE, ICP, GDRFA, Dubai Municipality, DED Economic Departments, Free Zones, and other regulatory bodies.
• Ensure timely processing and renewal of trade licenses, establishment cards, labour files immigration records, and company registrations.
• Monitor changes in UAE labour laws, immigration rules, and government regulations, providing guidance and recommendations to management.
• Maintain accurate records of employee visas, passports, labour cards, medical examinations, and regulatory deadlines.
• Support onboarding and mobilization of new employees by coordinating all immigration and labour related requirements.
• Assist employees with family sponsorship, dependent visas, domestic worker visas, and related government procedures.
• Coordinate business visit visas, travel documentation, and overseas visa applications for employees travelling on company business.
• Prepare and submit government applications, reports, renewals, and other statutory documentation.
• Build and maintain professional relationships with government officials, external service providers clients, and consultants.
• Support company audits and ensure compliance with all applicable labour and immigration regulations.
• Manage visa-related budgets and ensure cost-effective processing of government transactions.
• Prepare periodic management reports on visa status, renewals, compliance risks, and government related activities.
• Provide mentoring and guidance to junior PRO staff and administrative personnel when required.
• Identify and propose alternative solutions to overcome government, immigration, labour, licensing, or regulatory challenges, ensuring minimal disruption to business operations while safeguarding the company's interests.
• Support the collection, delivery, and submission of official documents, permits, licences, and correspondence to government authorities, clients, consultants, and other external stakeholders as required.
• Provide support for pickups, courier activities, and document delivery/collection tasks whenever required to ensure smooth business operations and employee mobilization.3. Qualification / Experience / Requirements
• Diploma or Bachelor's Degree in Business Administration, Human Resources, Public Administration, or a related field.
• 10-12 years of UAE experience in similar role.
• Strong knowledge of UAE Labour Law, immigration procedures, and licensing requirements.
• Proven experience dealing with government authorities across Mainland and Free Zone jurisdictions.
• Excellent written and verbal communication skills in English.
• Excellent written and verbal communication skills in Arabic are required.
• Valid UAE Driving License is essential.4. Competencies
• Technical Skills- Advanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).- Experience using UAE government portals and online systems.- Strong documentation, reporting, and record management skills.- Knowledge of HR and employee administration processes.
• Behavioural Competencies- Strong Communication Skills- Relationship Management- Problem Solving & Decision Making- Attention to Detail- Planning & Organization- Integrity & Confidentiality- Customer Service Orientation- Initiative & Accountability- Results Orientation- Teamwork & Collaboration