Senior Quality Manager

Our client in the Food and Beverage industry is hiring a Senior Quality Manager!Position SummaryThe Senior Quality Manager leads quality systems across the entire supply chain, from raw material suppliers through co-manufacturers and distributors to the end consumer. This role owns the external audit program, consumer complaint management system, and supplier qualification standards, ensuring products meet specifications and regulatory requirements under 21 CFR Part 111. This is a build role focused on establishing systems and processes, not simply maintaining them.Key ResponsibilitiesCo-Manufacturer Auditing: Build risk-based audit programs, conduct GMP audits, issue reports, and manage CAPA closure; Maintain audit readiness for internal facilities and R&D labs.Consumer Complaint Management: Build and own complaint systems, including triage, investigations, escalations, CAPA, trend analysis, and regulatory reporting.Supplier Qualification: Manage supplier approval, risk assessments, COAs, specifications, identity testing, change controls, requalification, and ongoing performance.Quality Systems & Compliance: Maintain and improve QMS, SOPs, specifications, batch records, deviation/change controls, and compliance with 21 CFR Part 111; Partner with Product Development on specifications, stability, and release testing.QualificationsRequiredBachelor’s degree in a scientific field; advanced degree a plus.5 to 7+ years in quality within dietary supplements, food, pharmaceutical, or consumer products.Experience building audit and supplier qualification programs.Knowledge of 21 CFR Part 111, GMP, CAPA, and complaint handling.Experience building quality or complaint tracking systems.Strong investigation and root cause analysis skills.PreferredExperience with oral pouch, buccal, or similar delivery formats.Quality certifications such as CQA, CQM, or ASQ.