Senior Relationship Manager

SummaryThe Senior Relationship Manager is a key contributor to the success of the Corporate & Commercial Finance division. This role is responsible for managing a portfolio of high-value corporate clients, acquiring new strategic relationships, driving revenue growth, and ensuring prudent risk management. The incumbent will act as a trusted advisor to clients, offering customized financial solutions while aligning with FH’s strategic objectives and regulatory standards.Major ResponsibilitiesClient Relationship ManagementManage and grow a designated portfolio of corporate and commercial clients.Build long-term, trusted relationships through proactive engagement and advisory support.Conduct regular client meetings to understand evolving business needs and offer tailored financial solutions.Drive client satisfaction and retention by providing best-in-class service and guidance.Business Development & Revenue GenerationAchieve business targets including revenue, portfolio growth, and profitability as assigned by the Head of Department.Proactively identify and convert new business opportunities within targeted industries or sectors.Cross-sell a broad range of products including lending, deposits, trade finance, retail products, and insurance solutions.Maximize wallet share and deepen client relationships through strategic sales initiatives.Credit & Risk ManagementConduct thorough credit assessments and financial analysis for new and existing clients.Prepare and recommend credit proposals in compliance with internal policies and regulatory requirements.Monitor portfolio performance and identify early warning signals to mitigate risk exposure.Ensure timely completion of credit reviews and adherence to quality benchmarks.Internal Collaboration & LeadershipCollaborate with internal stakeholders including Credit, Risk, Treasury, Legal, and Operations to ensure seamless client onboarding and service delivery.Lead discussions on deal structuring, pricing, and credit solutions in coordination with product and credit support teams.Provide mentorship and guidance to junior relationship managers or support staff where applicable.Ensure clarity and communication of service standards and client requirements to internal teams.Market Intelligence & Strategic EngagementMaintain up-to-date knowledge of market conditions, industry trends, and regulatory developments.Share client and market insights with leadership to support informed strategic decision-making.Represent Finance House at key industry events, conferences, and client gatherings to enhance visibility and networking opportunities.Keep clients informed on changes in FH offerings, market conditions, and compliance requirements.Skills and CompetenciesTechnical ProficiencyStrong knowledge of corporate banking products, loan structuring, and financial instruments.Expertise in credit analysis, documentation, and regulatory frameworks (KYC, FATCA, AECB).Solid understanding of banking laws and compliance standards.Qualifications & ExperienceEducation:Bachelor’s degree in Finance, Banking, or a related field.A Master’s degree or professional certification (e.g., CFA, CA, or similar) is an advantage.Experience:Minimum 10 years of professional experience in the financial services industry.At least 6 years in banking, including 3 years specifically in corporate or commercial lending and client relationship management.