Senior Researcher
Jobgether · United States
Apply & track with Apply EdgeThis position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Researcher based in United States.As a Senior Researcher, you will lead end-to-end research studies within client engagements as an embedded member of multidisciplinary product teams.You will apply mixed-method research to uncover customer needs, validate concepts, and inform product and service decisions.The role combines hands-on research craft with increasing exposure to client strategy, facilitation, and consulting.You will work closely with designers, product leaders, engineers, and other researchers in collaborative delivery environments.Your findings will help teams make evidence-based decisions and translate research into actionable product outcomes.You will also contribute to research practices, knowledge sharing, and the responsible use of AI-assisted research tools.This opportunity is well suited to an experienced researcher who wants to expand their strategic and client-facing impact.AccountabilitiesPlan and execute research studies from initial study design through analysis and final stakeholder readouts within client engagements.Apply a broad range of qualitative and quantitative methods, including generative interviews, contextual inquiry, concept testing, usability validation, surveys, literature reviews, competitive research, and market analysis.Recommend the most appropriate research methodology for each business or product question, while constructively challenging approaches that may not adequately address the underlying research need.Manage research operations, including participant recruiting and screening, scheduling, incentives, consent processes, and maintaining organized research repositories.Synthesize research findings into clear, well-supported insights and recommendations that product and design teams can act upon.Present research outcomes to client stakeholders, clearly explaining methodology, limitations, confidence levels, and implications for decision-making.Contribute to service blueprints, journey maps, and other strategic artifacts that connect research insights with product and service opportunities.Participate in discovery workshops and collaborative working sessions, progressively taking on greater facilitation and leadership responsibilities.Use AI-assisted tools to accelerate desk research, synthesis, analysis, and reporting while maintaining strong analytical rigor and research quality.Partner with designers and less experienced researchers on moderation, note-taking, synthesis, and other research activities.Contribute to internal research standards, methodologies, best practices, and shared research libraries.Requirements5+ years of experience in user research, design research, or a closely related discipline.Strong hands-on expertise in qualitative research methods, combined with working knowledge of quantitative approaches such as survey design and analysis.A portfolio or set of case studies demonstrating how research findings influenced meaningful product, service, or design outcomes.Experience presenting research findings to client or senior stakeholders and confidently explaining research methodology and methodological trade-offs.Proven ability to work within cross-functional product teams alongside designers, product owners, engineers, and other stakeholders.Familiarity with service design practices and artifacts, including journey maps, service blueprints, and related frameworks.Experience in consulting, agency, or multi-client environments is preferred but not required.Familiarity with research and usability testing platforms, research repositories, participant recruitment processes, and participant privacy practices.Ability to navigate ambiguity and adapt research plans when timelines, participant access, priorities, or project scope change.Excellent written and verbal communication skills, with the ability to frame research findings appropriately for different audiences.Strong analytical judgment, curiosity, collaboration skills, and attention to evidence and research quality.Must be a U.S. citizen or permanent resident and able to work in the United States without visa sponsorship.BenefitsOpportunity to work on research initiatives that directly influence product and service decisions for enterprise clients.Embedded collaboration within multidisciplinary teams spanning research, design, product, and engineering.Strong opportunity to deepen client-facing, consulting, facilitation, and strategic research capabilities.Exposure to varied research challenges and mixed-method approaches across client engagements.Opportunity to use AI-assisted research tools to improve efficiency while maintaining rigorous research standards.Collaboration with experienced research and design leadership, along with opportunities to mentor and support less experienced researchers.Fully U.S.-based opportunity with eligibility limited to U.S. citizens and permanent residents who do not require visa sponsorship.The source posting does not specify a salary range or additional formal benefits.How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.