Senior Sales & Front Specialist

Company Description 4Level1 provides comprehensive English language programs tailored for adults and young adults across the Middle East. Its courses are aligned with international CEFR standards, helping learners build practical communication skills in all language areas. With a strong focus on communicative goals, the curriculum supports learners in achieving academic, professional, and social success. 4Level1 delivers both online and face-to-face classes, with in-person teaching based in the Riyadh Region, offering flexible learning options for diverse student needs.Role Description The Senior Sales & Front Specialist is a full-time, on-site role based in the Riyadh Region. This position is responsible for welcoming and supporting learners and visitors, managing front-desk inquiries, and ensuring a professional and friendly reception environment. The role includes conducting sales consultations, presenting program options, following up with prospective learners, and meeting enrollment and revenue targets. The specialist will manage customer accounts, handle registration and payment processes, and coordinate with training and academic teams to align learner needs with appropriate courses. Daily tasks also include maintaining accurate records, preparing basic reports, and contributing to continuous improvement of front-office and sales processes.Qualifications Strong Communication and Customer Service skills to engage learners, respond to inquiries, and provide a welcoming experience.Proven Sales experience with the ability to convert leads, manage enrollment pipelines, and meet or exceed targets.Experience in Training or educational environments, with the ability to explain course offerings and learning pathways clearly.Sales Management capabilities, including organizing sales activities, monitoring performance, and supporting basic reporting.Relevant experience in education, language training, or service-focused industries; prior front-desk or reception experience is an advantage.Proficiency in English; knowledge of Arabic is beneficial.Strong organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.Comfort with digital tools and CRM or student management systems; competency with standard office software.Ability to work collaboratively with academic and operations teams and maintain a learner-centered approach.