Senior Sales Engineer
Amplicon Middle East · Dubai, United Arab Emirates
Apply & track with Apply EdgeAbout Amplicon Middle East Amplicon Middle East is a value-added distributor of industrial computing, networking, automation, IoT, and communication solutions across the UAE and GCC. We work with leading global technology brands and support customers across industries including manufacturing, transportation, energy, utilities, oil & gas and smart infrastructure. Position Summary We are looking for an experienced, customer-facing Senior Sales Engineer to lead our RealWear assisted reality business and grow our rugged mobility portfolio across the UAE & GCC. This role is ideal for a technology evangelist who is passionate about extended reality (XR/AR), can confidently present and demonstrate solutions to customers and can turn pilots into scaled, multi-site deployments. You will own the sales cycle end to end – from first demo to proof of concept, tender and close – while mentoring colleagues, developing partners and working closely with vendor channel teams and our internal presales and management teams. Key Responsibilities Own and grow the regional business for RealWear & Getac (primary focus) across the UAE & GCC, driving pipeline and revenue to meet individual & brand sales targets. Lead the RealWear assisted reality go-to-market: identify use cases such as remote assist, digital work instructions, guided inspections and training, and position RealWear against the wider XR/AR and smart glasses landscape. Prepare quotations, follow up on opportunities & close deals, managing complex, multi-stakeholder sales cycles. Develop & support a network of System Integrators, resellers, OEMs & software partners for each brand. Work closely with each vendor's channel team on pipeline reviews, forecasts, deal registrations & joint sales activities. Deliver compelling face-to-face and online (virtual) product demonstrations, workshops, proofs of concept & pilot deployments, including RealWear remote-assist trials at customer sites, and convert successful pilots into scaled rollouts. Present to customers at all levels, from frontline operators and engineers to C-level executives, translating operational challenges into clear business value & ROI. Work with software partners and integrators to position RealWear and Getac within end-to-end customer solutions, understanding the applications (remote assistance, inspection, digital work instructions) that drive hardware demand. Mentor and support junior sales and technical team members and share demo, presales and product know-how across the team. Identify opportunities in key sectors such as logistics & warehousing, retail, healthcare, oil & gas, utilities, manufacturing & police/defense and government. Prepare & submit responses to government and enterprise tenders (RFQs/RFPs) together with the presales & management teams. Coordinate with internal teams, including Product Management, Logistics and Customer Service, to ensure smooth order processing and delivery. Maintain accurate customer records, pipeline & sales activities in Zoho CRM. Represent the brands at regional exhibitions & events such as GITEX, ADIPEC & Intersec. Stay up to date on new products, vendor training and market trends & travel within the GCC when required. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Information Technology or related field. 5+ years' B2B technology sales or sales engineering experience, with a proven track record of meeting or exceeding targets. Sales experience with assisted reality / smart glasses & wearables, rugged laptops & tablets, mobile computers or barcode/RFID solutions. Hands-on experience selling RealWear is a strong advantage, as is experience with Zebra or Getac; experience with other XR/AR or smart glasses vendors (e.g. Vuzix, Microsoft HoloLens, Magic Leap) and rugged brands such as Honeywell, Panasonic Toughbook, Dell Rugged or Datalogic is also valued. Background in a software or solutions company serving remote assistance, remote video collaboration, remote inspection, incident reporting or digital workflow use cases (e.g. TeamViewer or similar) is a strong advantage, as it brings a deep understanding of the customer use cases that RealWear and Getac devices enable. Familiarity with Android device management / MDM and the applications that run on assisted reality devices and rugged tablets is an advantage, helping you to speak credibly with customers, partners and IT teams. Experience working with or selling to System Integrators, OEMs, resellers or Industrial Solution Providers. Existing relationships with customers in one or more of these sectors in the UAE/GCC: logistics and warehousing, retail, healthcare, oil & gas and EPCs, utilities, manufacturing, or police, defense and government. Experience preparing or submitting government or enterprise tenders in the GCC is an advantage. Strong communication, negotiation and interpersonal skills. Excellent presentation, customer engagement and consultative selling skills. Proven ability to plan and deliver engaging face-to-face and online (virtual) demos and presentations to customers Confident, polished presenter and storyteller who can simplify technical concepts for both technical and business audiences. Fluent in English & Arabic (other languages are a plus). Proficiency in Microsoft Office applications. Experience using the Zoho CRM system is an advantage. A valid UAE driving license is a MUST.