Senior Sales Manager

Talent Link by e2i is a programme to match candidates to job opportunities offered by e2i’s Industry Partners. Applicable for Singaporeans and Singapore Permanent Residents only.This job opportunity is from our Industry Partner in the hospitality sector.Job DescriptionsThe Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards:Complete the relevant Hilton University courses promptly and pass the tests.Be familiar with hotel product knowledge and related activities.Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.Complete sales targets and related tasks set by the hotel.Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan.Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.Produce quotations efficiently, send contracts to customers and follow-up promptly.Show clients around the hotel.Operate the hotel reservation system to book rooms, banquet venues, etc.Send the team’s work order promptly and ensure that the relevant departments receive relevant information.Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.Recommend other hotel chains within the group to clients.Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations.Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, caterJob RequirementsA Senior Sales Manager serving Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Hospitality: Volunteer to provide unparalleled hospitality.Integrity: Do what you should do all the time.Leadership: Strive to be a leader in both your industry and your community.Teamwork: Actively promote teamwork spirit in all work.Ownership: take responsibility for your actions and make decisions.Now: Operate with urgency and discipline.College degree.3 years or above hotel sales and related experience.Good communication, organization and presentation skills.Able to work under strong pressure.Understand local customers and have strong market analysis ability.Have certain customer resources.Able to lead by example.