Senior Sales Manager

Company Description Crafting Memories India is a pioneering Memory Preservation and Legacy Creation company that transforms meaningful relationships, milestones, and life stories into tangible, timeless legacies through professionally crafted hand impressions. The company offers personalized keepsakes and corporate casting experiences designed to foster engagement, collaboration, and memorable workplace connections. In addition to consumer and corporate services, Crafting Memories provides professional hand-casting training and franchise development for aspiring artists and entrepreneurs, supported by structured business systems and ongoing guidance. By combining artistry, innovation, and entrepreneurship with strong emotional value, Crafting Memories is shaping memory preservation into an organized, scalable industry. Team members join a growing ecosystem focused on creativity, impact, and sustainable business growth.Role Description The Senior Sales Manager is a full-time, on-site role based in Dehradun, responsible for leading sales initiatives across consumer, corporate, training, and franchise offerings. In this role, the individual will develop and execute sales strategies, build and manage a high-performing sales team, and oversee key accounts and partnerships. Day-to-day tasks include identifying new business opportunities, nurturing existing client relationships, conducting sales presentations, and negotiating contracts to achieve revenue and growth targets. The Senior Sales Manager will collaborate closely with marketing, operations, and training teams to create aligned go-to-market plans and ensure a consistent customer experience. The role also involves sales forecasting, performance reporting, and contributing to the refinement of sales processes and tools to support scalability.Qualifications Strong sales leadership skills, including team management, performance coaching, and the ability to set and achieve ambitious revenue targets.Proven experience in B2C and B2B sales, preferably in creative services, experiential products, hospitality, or related industries.Ability to build and maintain long-term client relationships, manage key accounts, and develop strategic partnerships.Competence in sales planning, pipeline management, forecasting, and use of CRM and sales analytics tools.Excellent communication, negotiation, and presentation skills, with the ability to translate complex offerings into clear value propositions.Experience in developing and executing go-to-market strategies with cross-functional teams (e.g., marketing, operations, training).Comfort working in a fast-growing, entrepreneurial environment, with strong problem-solving abilities and a proactive approach.Bachelor’s degree in Business, Marketing, or a related field; an MBA or equivalent postgraduate qualification is an advantage.Previous experience in leading regional or national sales teams, with demonstrated success in scaling operations.Willingness to work on-site in Dehradun and travel as needed for client meetings, events, and franchise development.