Senior Sales Manager - Leisure
Yas World Resort, Vignette Collection by IHG · Abu Dhabi Emirate, United Arab Emirates
Tailor my CV for this job — freeAbout UsYas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.About the JobThe Senior Sales Manager Leisure is a hands-on, quota-carrying seller responsible for developing, activating and converting leisure and travel-trade business for the cluster’s assets. This role owns a defined portfolio of FIT/wholesale/consortia/travel-agent accounts and source markets, works closely with Revenue, Distribution, Marketing, Reservations, and Operations to ensure offers convert, and delivers measurable room night and revenue growth through targeted outreach, site inspections, Travel Fairs, Roadshows, FAMs and partner activation.Key Duties and ResponsibilitiesCommercial delivery & account managementOwn, grow, and retain a portfolio of leisure, wholesale, consortia and travel-agent accounts (FIT, packages, wholesales, consortia such as Virtuoso/AMEX/Signature where relevant)Convert pipeline to definite business through proactive calls, face-to-face meetings, negotiation, and account servicingCreate and execute account plans (targeting, pricing, packaging, and upsell opportunities) for each accountMaintain CRM discipline: accurate pipeline entries, activity notes, follow-ups, and opportunity close forecastsSales Operations & ExecutionFollow SOPs for contracting, allotments, availability calendar, promotions, B2B marketing opportunities, and commission handlingOrganise and lead site inspections, FAM trips, trade visits, and sales blitzes to convert accountsPlan and participate in trade shows and roadshowsTrigger targeted promotions (room types, F&B, experiences) and monitor conversion and ROICross-functional CollaborationCoordinate with Revenue Management and Distribution to ensure correct rate, availability, loading, and campaign setupWork closely with other commercial functions, finance, and operations to enhance guest experiences, maximize revenue, and improve profit marginsWork with marketing and distribution to ensure property listings, profiles, and campaigns are complete and optimized Work with distribution and marketing to launch timely campaigns in assigned source markets, and source B2B Marketing opportunities with assigned accounts. Ensure all marketing plans and opportunities are planned in accordance with the overall asset strategyMarket & Partner DevelopmentProactively identify and develop opportunities in assigned areasInitiate, build, and maintain relationships with tour operators, wholesalers, consortia, third-party trade partners, tourism boards, and stakeholdersDeliver agent training, digital collateral, and regular partner communications to improve conversion and retentionReporting, Tools & Continuous ImprovementProduce regular performance reports and action plans; monitor pipeline health and activity metricsFlag and document any major complaints received via the assigned accounts that could impact future production. Ensure that rectifying and mitigation measures are put in placeFlag and document any supplier or contractor non-compliance and follow incident reporting procedures as requiredEffective use of CRM, simple analytics, and automation tools to reduce admin and increase selling timeAbout YouHotel Management graduate specialized in sales 5 years of experience in travel trade salesStrong knowledge of local businesses and business trends, as well as key source markets Computer literate with effective and outstanding communication skills, both verbal and writtenShape Your Career with Yas Plaza Hotels by Aldar HospitalityAt Yas Plaza Hotels, every team member plays a crucial role in orchestrating an unparalleled guest experience. Set against the dynamic backdrop of Abu Dhabi, you will immerse yourself in an environment where innovation meets elegance, and every day offers the chance to contribute to the legacy of hospitality . Working with us means joining a culture of excellence, where your passion for hospitality creates unforgettable experiences and sets the benchmark for the future of refined livingEqual Opportunity StatementAldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.