Senior Site Reliability Engineer (Python/Kubernetes)
Luxoft Poland · Poland
Apply & track with Apply Edge📍work from PolandProject Description:We're building a Cloud Observability platform for market leading large Germany based company with 440,000 customers worldwide.Originally known for leadership in enterprise resource planning (ERP) software, the company has evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management. A top cloud company with 200 million users worldwide, the company helps businesses of all sizes and in all industries to operate profitably, adapt continuously, and achieve their purpose.
Responsibilities
- Independently resolve L3 operational issues using engineering expertise, AI tooling, and purpose-built automations
- Build and maintain AI agents for L1 & L2 automated operations
- Minimize escalation rate to development teams over time
- Develop automation solutions that reduce manual operational effort
- Participate in development tasks for run-operation
- Monitor platform availability and manage incident response/resolution by severity (P1/P2/P3)
- Perform root cause analysis and determine if issues require code-level fixes
- Participate in 24x7 shift rotation during weekdays and on-call on weekendsMandatory Skills:Incident ManagementKubernetesPythonSecurity Monitoring & ObservabilityTelemetryMandatory Skills Description:
- Strong Python development skills for automation and AI agent development
- Kubernetes administration and troubleshooting
- Experience with observability and monitoring platforms (Grafana, Prometheus, Jaeger, Splunk)
- Incident management experience with severity-based response processes (P1/P2/P3)
- CI/CD pipeline experience (GitHub Actions, ArgoCD)
- Experience with AI/ML concepts for building intelligent automation
- Strong root cause analysis skills
- Willingness to work in 24x7 shift rotationNice-to-Have Skills Description:
- Experience with Generative AI / LLM for operational automation
- Knowledge of OpenTelemetry and Kafka
- Experience with OpenSearch / Elasticsearch
- ITIL or similar service management certificationLanguages:English: C1 Advanced