Senior Solutions Consultant

We're hiring a Senior Solutions Consultant to own client delivery from the first call to a live solution. You'll scope the problem, design the fix, coordinate the build with our engineering team, and stay the client's main point of contact throughout. Within three months you'll be running client accounts on your own.Communication is the core of this job. You're the person on the call, so you need to hold a room with a US or UK client without support and turn a loose brief into a clear plan.This position also provides valuable experience in aligning technology solutions with business needs - assisting with business analysis, digital strategy development, and solution design to identify opportunities for enhancing operational efficiency through digital tools. It's ideal for individuals with a passion for digital innovation and problem-solving. What you'll do Run client calls and requirements sessions from discovery through to delivery.Turn client needs into scoped, buildable work and brief engineering clearly.Configure and deliver workflow automations, integrations, and platform work.Own the day-to-day account relationship: status, expectations, and escalations.Document, demonstrate, and continuously improve solutions; conduct user training and knowledge transfer sessions.Manage a small team of direct reports - mentoring their development, allocating workload and resources across projects, and ensuring priorities stay aligned with client commitments.What we're looking forMust-havesFluent, confident communication skills. You can lead a client call unaided.7+ years in client-facing delivery, solutions, implementation, or technical project work.Technical fluency across APIs, integrations, no-code and low-code automation, and data flows - enough to design and QA a solution.A solutions mindset. You take an ambiguous ask and turn it into a plan.A track record of owning accounts and client relationships, not only executing tasks.Experience managing or mentoring team members, including workload and resource planning.Nice to haveSaaS, talent-tech, or recruitment-tech experience.Familiarity with ATS/CRM platforms and common integration tooling.AI tooling experience - familiarity with applied AI and generative AI concepts: prompt design, AI agents/copilots and document/intelligent automation