Senior Steward

Company Description Aldovia Resort & Convention is a premium resort and convention destination spread across seventy acres in Swiss Town, Bengaluru, just ten minutes from Kempegowda International Airport. The property is designed for large-scale events such as conventions, conferences, grand weddings, and corporate retreats, all delivered with meticulous attention to detail so that guests experience seamless logistics and thoughtful service. In addition to events, Aldovia offers landscaped grounds, five distinct dining experiences, a full-service spa, and rooms focused on genuine rest and restoration. Guided by the ethos “The Wise Path” and symbolized by the swan, Aldovia promises guests a transformative stay where they can slow down and reconnect with themselves. It is a place where grace, hospitality, and immersive experiences come together in a tranquil setting.Role Description The Senior Steward is a full-time, on-site role based at Aldovia Resort & Convention in Bengaluru, responsible for leading stewarding operations across the resort’s food and beverage outlets and banquet facilities. This role oversees the cleaning, hygiene, and organization of kitchen and service areas, ensures proper handling of equipment and crockery, and supports efficient food service during events, conferences, and regular operations. The Senior Steward coordinates stewarding staff schedules, assigns tasks, and monitors performance to maintain high standards of safety, cleanliness, and service readiness. The role collaborates closely with the culinary and food & beverage teams to ensure smooth back-of-house operations, timely setup and breakdown for functions, and adequate inventory of cleaning supplies and equipment. The Senior Steward also helps train junior stewards on best practices, hygiene protocols, and resort standards, contributing to a consistent and high-quality guest experience.Qualifications Strong Customer Service and Communication skills to support internal teams and uphold guest service standards.Solid understanding of Food & Beverage and Food Service operations, including kitchen workflows, banquet setups, and hygiene requirements.Experience in Training and supervising stewarding or support staff, with the ability to coach and develop team members.Knowledge of food safety, sanitation, and occupational health standards, with a focus on maintaining a clean and safe work environment.Previous experience in stewarding or back-of-house operations in hotels, resorts, or large event venues, preferably in a senior or supervisory capacity.Ability to work flexible hours, including weekends and evenings, based on event schedules and operational needs.Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a high-volume environment.Basic computer literacy for handling schedules, checklists, and operational reports; familiarity with hospitality systems is an advantage.Relevant certification or training in hospitality, hotel management,