Senior Student Counsellor
Expert Education Sri Lanka · Sri Jayawardenepura Kotte, Western Province, Sri Lanka
Tailor my CV for this job — freeCompany Description Expert Education and Visa Services (EEVS) is a global education and migration consultancy operating across 10 countries. The organization supports students who aspire to study at international universities in destinations such as Australia, Canada, the United Kingdom, and Dubai. Services span the entire journey, from initial counseling and institution selection to visa application support and pre-departure guidance. EEVS continues to assist students after arrival, helping them settle into life abroad and navigate their new academic and cultural environments. Team members work in a collaborative, client-focused setting where student success and ethical guidance are central values.Role Description The Senior Student Counsellor is a full-time, on-site role based in Sri Jayawardenepura Kotte. This role involves guiding prospective students through educational options, assessing their academic backgrounds and goals, and recommending suitable universities and study programs in destinations such as Australia, Canada, the United Kingdom, and Dubai. Day-to-day responsibilities include conducting counseling sessions, explaining admission and visa requirements, assisting with application documentation, and coordinating with internal teams to ensure a smooth process. The Senior Student Counsellor also monitors application progress, follows up with students and institutions, and maintains accurate records in CRM or related systems. In addition, the role includes mentoring junior counsellors, participating in promotional events and information sessions, and contributing to process improvements that enhance the student experience.Qualifications Strong student counseling and advisory skills, including the ability to assess academic profiles, clarify goals, and recommend appropriate study pathways.Knowledge of international education systems and admission processes, particularly for Australia, Canada, the United Kingdom, and Dubai.Experience supporting visa application processes and understanding basic migration and compliance requirements for student visas.Excellent communication and interpersonal skills, with the ability to build trust, handle queries, and manage expectations across diverse backgrounds.Solid organizational and time-management skills, including experience using CRM or similar tools to manage leads, track applications, and maintain documentation.Ability to work collaboratively with colleagues, mentor junior team members, and contribute to a positive, service-oriented work culture.Bachelor’s degree in a relevant field such as Education, Counseling, Business, or a related discipline; advanced qualifications in counseling or education advisory are an advantage.Prior experience in student recruitment, international education consulting, or a similar advisory role, preferably at a senior level.High level of integrity, commitment to ethical guidance, and a strong focus on student outcomes and client satisfaction.