Senior Student Counselor : Canada

Company Description Next Level Education (PVT) LTD is a Sri Lanka–based overseas education consultancy that supports students in achieving their international study goals. The team offers end-to-end guidance for studying in the UK, Australia, Canada, and New Zealand, including counselling, university and course selection, application and visa support. With access to 150+ partner universities and a strong record of assisting over 1,000 students with successful visa outcomes, the company is a trusted choice for students and families. Next Level Education provides personalized counselling tailored to each student’s academic background, career aspirations, and financial situation, backed by clear communication and transparent guidance throughout the process. This student-centered approach has helped build long-term trust and strong relationships with learners and their families.Role Description The Senior Student Counselor: Canada will provide specialized guidance to students planning to pursue higher education in Canada, from initial enquiry through admission and visa processing. This full-time, hybrid role is based in Colombo, with a mix of office work and some work-from-home flexibility. Day-to-day responsibilities include conducting one-on-one counseling sessions, assessing student profiles, recommending suitable Canadian institutions and programs, and explaining entry requirements, tuition fees, and scholarship options. The role involves supporting students with applications, SOP and personal statement guidance, document preparation, and interview readiness, while maintaining accurate records in internal systems. The counselor will also respond promptly to student and parent inquiries, participate in information sessions and promotional activities, and collaborate with colleagues and partner institutions to ensure a smooth and ethical counseling process.Qualifications Strong Student Counseling skills, with experience guiding learners through university selection, application, and visa processes for Canadian institutions.Proficiency in Career Counseling, helping students align academic choices in Canada with long-term career pathways and realistic outcomes.Excellent Communication skills, including clear verbal and written communication in English and the ability to explain complex information in an accessible manner.Proven Customer Service skills, demonstrating patience, empathy, and responsiveness when interacting with students, parents, and partner institutions.Background in Education or related fields, with a solid understanding of international higher education systems and Canadian admission requirements.Bachelor’s degree in Education, Counseling, Management, or a related discipline; a postgraduate qualification or professional counseling certification is an advantage.Hands-on experience (typically 3+ years) in overseas education consulting or student advisory roles, preferably focused on Canada.Strong organizational and time-management abilities, with attention to detail and capability to manage multiple student cases concurrently.Comfort with using CRM tools, online application portals, and standard office software to manage student records and communication.