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Senior Supervisor Application Developer 4+ years as leadership role ( .NET & AI LLM)

Xceed · Cairo, Cairo, Egypt

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Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages, delivering inbound, outbound, back office, helpdesk, social media analysis, and infrastructure management services, among others. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and a new site in Saudi Arabia, offering diverse career opportunities across regions. The organization is widely recognized with numerous international awards for outsourcing excellence, customer experience, sustainability, impact sourcing, diversity, equity, and inclusion. Xceed also maintains multiple global certifications in quality, business continuity, information security, occupational health and safety, and environmental management, reflecting a strong commitment to high-performance standards and a respectful work environment.Role Description The Senior Supervisor Application Developer (.NET & AI LLM) is a full-time, on-site leadership role based in Cairo. This role oversees a development team, providing technical guidance and mentoring, while ensuring the delivery of high-quality applications using .NET technologies and AI/LLM-based solutions. Day-to-day responsibilities include designing and implementing scalable software architectures, reviewing code, managing development workflows, and coordinating with product, operations, and infrastructure teams to align applications with business needs. The Senior Supervisor will lead the integration of AI language models into existing and new systems, drive best practices in software engineering, and ensure secure, maintainable, and performant solutions. The role also involves planning and prioritizing tasks, supporting continuous improvement initiatives, and contributing to technical roadmaps and innovation within Xceed’s digital capabilities.Qualifications Candidates should possess strong .NET development skills, including experience with C#, ASP.NET (MVC/Core), and related frameworks.Candidates should possess experience with AI and LLM technologies, such as integrating large language models via APIs, prompt engineering, and implementing AI-driven features.Candidates should possess solid software engineering skills in areas such as object-oriented design, design patterns, clean architecture, and secure coding practices.Candidates should possess leadership and people management skills, including team supervision, mentoring, performance feedback, and workload prioritization.Candidates should possess experience with databases and cloud or on-premises environments, including SQL Server or similar, and familiarity with DevOps practices and tools.Candidates should possess strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and manage complex projects.Candidates should possess effective communication and collaboration skills for working with cross-functional teams and stakeholders in a multicultural environment.Candidates should ideally have 4+ years in a technical leadership or supervisory role in application development,