Senior Support Engineer

We're looking for a proactive IT professional to provide hands-on support for my clients growing Singapore office (c.10 users) and remote support for our UK team. You'll troubleshoot everything from desktop issues to complex infrastructure challenges, design scalable technical solutions and automations, and work closely with the wider IT team to continuously improve our environment.The role includes occasional international travel, participation in an out-of-hours support rota, and opportunities to work across a diverse technology stack.Key Skills & Experience:VIP face-to-face IT supportWindows 11, Office 365, Outlook, Teams, Zoom & WebexAzure Virtual Desktop, Azure ADWindows Server (2012-2025), Exchange SE & Exchange OnlineMDM, Mac/iOS supportDNS, DHCP, GPO, LAN/WAN, VPN, networkingPowerShell scripting and a passion for automationAV support and cable managementStrong communication skills, attention to detail, and a proactive approachDesirable:Patch managementFinancial services experienceBloomberg and Reuters support experienceJoin a collaborative team where you'll have a direct impact on IT operations, infrastructure improvements, and business productivity.