Senior System Analyst

The Senior Systems Analyst is responsible for analyzing business and operational requirements across Ports & Terminals and translating them into effective IT solutions. The role works closely with Operations, business stakeholders, vendors, and internal IT teams to enhance existing applications, introduce automation, and ensure systems remain reliable, scalable, and aligned with operational requirements.The position performs functional and technical analysis, prepares solution designs and specifications, conducts impact assessments, and supports the complete solution lifecycle from requirements gathering through development, testing, implementation, and post-go-live support. The role also ensures seamless integration between Terminal Operating Systems, gate systems, equipment systems, automation platforms, and other third-party applications.The Senior Systems Analyst provides application support, performs root-cause analysis for incidents, monitors system performance and interfaces, and identifies opportunities to improve productivity and operational efficiency. The role also supports project delivery, vendor coordination, testing, documentation, and knowledge transfer while ensuring compliance with IT governance, cybersecurity, and information-security standards.Key Responsibilities Based on the demand, feasibility, capex and requirements provided by Manager prepare the High-Level Design / Architecture.Get the Design approved from review team.Draw up the plan and coordinate to complete Technical Specifications DocumentsIdentify various modules to be developed and indicate the major data flows within the application and interface to other applications.Ensure that IT Standards (such as policy, framework, procedures and protocol) are followed to design the applications therefore it’s scalable, reliable, extensible & performance orientedGuide System Analysts in creating Software Requirements Specification from Business Requirements Specification thereby achieving high standard of quality.Mentor/Guide System Analyst during application design and ensure that outcome of design encapsulate the entire business requirementsEnsure IT Security components are adequately enabled throughout the SDLCPublish a standard operating procedure on how database for an application is to be designed and how data values are to be fetched from the database with optimum efficiency.Review this architecture in the light of retiring old applications and development of new applications to meet business needs.Introduce programming techniques and development tool to reduce software development time.To keep abreast of business trends in the respective domain and thereby aiding the IT Department craft better IT solutions for the business.To verify QA test result thereby confirming compliance of developed software to SRSEnsure compliance to IT policy in terms of implementation and monitoring of information security management in your department in line with the UAE region ISR policy.Qualifications, Experience & SkillsEssential Qualification: Bachelor’s Degree in Computer Science, Information Technology, or a related field.Desirable Qualification: Master’s degree in Business Administration (MBA) or Information SystemsWork Experience: Minimum 6 years experience in SDLC applied to software development projects, SQERT based project Analysis, Project management tools, Resource management methodology and tools, Software development experience in coding computer programs is preferred.