Senior Team Lead

Scicom is looking for an individual who is currently leading a team of Executives for a Contact Centre.

Location: Colombo 3Job Type : Full time / Onsite (Willing to work on weekends if required)Language : English and Sinhala proficiency is a must.

Tamil proficiency will be an advantageExperience : 2 + Years in a Banking Sector Call Centre is a must 2 + Years experience leading a team of 15 or more Call Centre ExecutivesOnly candidates with the above experience will be shortlisted.Salary on offer is 130,000LKRSkills requiredKnowledge of KPI's, AHT and SLACustomer focused and exceptional customer service qualitiesGood negotiation and leadership skillsGreat time management and team building skillsExcellent coordination with ClientIf you have Banking Call Centre experience as a Team Lead and the above skills, send your CV to careers.srilanka@scicom.com.my