(Senior) Team Leader - Strategic Intelligence

We are looking for a Team Leader who can build a research team and set the quality bar for AI. In this role, you will own a research portfolio end to end, hold final accountability for the rigour of everything your team publishes, and define how MoMo judges whether its AI-powered insight products are accurate, useful and trustworthy for the people who rely on them.What You Will Do- Own the research portfolio of your group — decide which business questions are worth answering, which to decline, and how to allocate a team of three to four analysts across competing priorities from Business, Marketing and Product.- Design and oversee research projects that include either one or a combination of the following types of research: (1) quantitative research such as tracking surveys, e.g. brand health, competitive NPS; U&A, market sizing and segmentation, campaign evaluation etc.; (2) qualitative research such as in-depth interviews, focus groups, diary studies, concept testing etc.; (3) secondary research such as competitor analysis, business model and strategy, product and marketing ideation etc.- Review and approve the research plans and outputs of Senior Research Analysts and Research Analysts — hold final accountability for methodological rigour and for the credibility of every conclusion that leaves the team.- Present and defend conclusions to senior stakeholders, and work across Business, Marketing, Product and Communication so that insight is embedded into execution.- Set and maintain the team’s working standards — research process, documentation, quality criteria and knowledge sharing — and drive the automation of manual research workflows into efficient, tool-based solutions.- Coach Senior Research Analysts and Research Analysts in research craft and stakeholder communication, with feedback specific enough to change how the next project is run.- Set objectives, review performance and build a development path for each member of the team.- Take part in hiring and onboarding, and in deciding how the team should grow as the research agenda expands.- AI product evaluation — own the evaluation framework for MoMo’s AI-powered insight products (e.g. Persona AI): translate an ambiguous intent such as “make answers more useful” into explicit quality dimensions — accuracy, usefulness, completeness, safety — with rubrics and clear pass/fail criteria that hold across products.- Ensure golden datasets are built and kept current: representative question sets with reference answers that AI outputs are scored against, maintained as products and user needs evolve.- Design human evaluation programs and calibrate the people who run them: scoring guidelines, evaluator training, and scoring that stays consistent and objective over time.- Act as the quality gate before rollout — decide whether an AI product is ready to ship, on evidence from structured stress-testing for hallucination, factual inconsistency and reasoning failures.- Read the failure taxonomy from real usage as an operating metric: track failure rates, and judge which failures are systemic and which are isolated.- Turn evaluation findings into product improvements — work with product owners and AI engineers at roadmap level so each round of evaluation lands as a concrete change.What You Will Need- 5+ years conducting market research and/or business consulting, including at least 2 years directly managing analysts.- Proven track record of owning a research portfolio and of reviewing other people’s work — not only delivering your own projects.- Excellent command of qualitative and/or quantitative methods — good moderation skills for qualitative work, and the ability to judge whether a quantitative analysis actually supports the conclusion drawn from it.- Ability to design rubric-based evaluation and judge outputs against defined criteria — the same rigour applied to designing a research instrument.- High attention to detail, especially in judging language quality, factual accuracy and subtle bias.- Experience coaching junior analysts, with evidence of measurable improvement in their work.- Curiosity and eagerness to try new methods, tools, or technologies; hands-on experience with AI/automation tools is a strong plus.- Strong business acumen, with the ability to build collaborative relationships cross-functionally and influence strategy and decisions at senior level.- Strong project management skills and experience guiding multiple internal and/or outsourced projects simultaneously.- A plus: knowledge of fintech or user-focused products, and experience evaluating or building AI-powered products.- Language: proficient in English. Chinese is a plus.Company Culture:Our company culture is built on Customer Centricity, Innovation, Teamwork, Excellence in Execution, Constant Learning. We value diversity and inclusivity and strive to create an environment where everyone are inspired to grow and succeed fast together.