Senior Training Specialist

Job Title: Senior Training Specialist I - 829-1Job Location: Morristown, New Jersey, 07960Duration: 12+ months with possible extension and conversion in FTE Shift: 5 days onsite, 08:30 AM to 05:30 PM ESTPay Rate: $50- $55/Hr. on W2Mandatory Requirements: Must have hands-on classroom training experience and the ability to teach concepts, build employee skills, and identify skill gaps, not just provide systems/software training.

Banking, financial services, insurance, or wealth management experience is strongly preferred. Candidates should also be comfortable modifying/creating training content and working onsite 4 days/week with travel across NY/NJ.

Job Description

The Senior Training Specialist will be responsible for working in conjunction with the Director of Learning and Development and internal business groups to assess - evaluate training needs - develop training materials - plans to improve individual, organizational or customer performance. Will deliver class materials in an engaging and professional manner and evaluates student progress.Responsibilities include but are not limited to:

• Responsible for the development, management, delivery, effectiveness and evaluation of all assigned training programs and offerings.
• Ensures that programs are consistent, and that appropriate accountability exists.
• Design, develop, deliver, and evaluate in person and online learning programs. Programs may be traditional - e-learning courses, zoom or webinars (live or recorded), video shorts, gamified learning - other online learning mechanisms.
• Collaborate both face to face with other members of the Learning and Development team to ensure business objectives are met through effective learning solutions.
• Work in partnership with subject matter experts to ensure training aligns with goals, policies/procedures of the organization and the criteria of curriculum design and evaluation.
• Design and implement strategy to optimize knowledge in support of meeting and exceeding operational and internal goals and metrics.
• Perform all duties required for e-learning content launch, including course upload, testing, user assignment, and notification, and LMS administration.
• Evaluate the effectiveness of current and future training and communication offerings and make recommendations for improvement.
• Display consistent self-development and awareness of industry trends through research, meetings, and self-learning to enhance personal and departmental learning and development. Explore cutting edge technologies or software to enhance course offerings or delivery mechanisms to learners.
• Ensures the integrity, consistency, and quality of the work of trainees through advocating for processes and decisions, management feedback and driving new procedures and ideas.

Required Skills

• Proficient in training methodologies, curriculum development, and soft skills.
• Proficient in using and operating all remote learning tools independently (zoom, teams etc).
• Knowledge of new training methodologies (gamified learning, eLearning).
• High energy, enthusiastic, motivational training style; able to present in front of groups or on video.
• Strong critical thinking skills; excellent creative and conceptual thinking abilities.
• Strong communication skills, both verbal and written.
• Proficient in MS Products - strong knowledge of Microsoft Office and web-based systems
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation and influencing skills.
• Strong attention to detail.
• Strong time management and multi-tasking skills; ability to prioritize assignments.