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Senior User Researcher

ALLEN Digital · Bengaluru, Karnataka, India

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Role and Responsibilities:● Problem Framing: Identify and prioritize high-impact research questions that shapeproduct direction.● End-to-End Research: Plan and execute research across the product lifecycle—fromdiscovery to post-launch.● Behavioral Insights: Uncover patterns in user behavior and translate them intoopportunities to improve engagement, retention, and outcomes.● Mixed-Methods Research: Use a combination of qualitative and quantitative methodsto build a holistic understanding of users.● Insight Synthesis & Influence: Convert research findings into clear, actionable insightsthat influence product decisions.● Collaboration with Product & Data: Work closely with product, analytics, and datateams to connect user insights with metrics and business outcomes.● Research Enablement: Enable designers and PMs to run lightweight research throughframeworks and best practices, while maintaining quality.● Mentorship & Culture: Mentor team members and champion a strong, user-centricresearch culture.Required Qualifications:● 3–5 years of experience in UX or product research within product-driven organizations● Strong ability to frame problems and define research that influences product direction● Proficiency in both qualitative and quantitative research methods (generative andevaluative)● Experience working closely with product, design, and data teams to drive outcomes● Strong synthesis skills—ability to move from raw data to clear insights and productimplications● Ability to connect user insights with product metrics and business impact● Experience enabling cross-functional teams to conduct lightweight research whilemaintaining quality● Strong communication and storytelling skills to present insights in a clear, compellingmanner● Comfortable working in fast-paced environments with evolving priorities