Senior Workflow Manager

Evolv International (EI) | Colombo 10 | Full-Time Location: Evolv International Headquarters, 464 A, T.B. Jayah Mawatha, Colombo 10 About the RoleEvolv International is seeking an experienced and results-driven Senior Workflow Manager to lead day-to-day workflow management and operational performance within our SMSF audit delivery operation, serving the Australian market. Reporting to the Country Manager and working closely with our Australian leadership team, you will drive productivity, audit quality, turnaround times and resource utilisation while fostering a high-performance team culture.Key Responsibilities Workflow& Operations: Plan, allocate and monitor auditworkflowsto meet client deadlines,service-level agreements and productivity targets.Performance Management: Track team and individual performance, turnaround times, utilisation, timesheet accuracy and workflow exceptions.Quality &ProcessImprovement: Strengthen audit quality,streamline processes, manage operationalrisks and identify opportunities for automation and continuous improvement.Capacity Planning: Supportresource forecasting, workload balancing and operational planning to optimise team efficiency.People Leadership: Work closely with team leaders and HR to support employee development, recruitment, performance improvement and staff engagement.Governance & Reporting: Ensure compliance with company policies, accurate time recording and timely operational reporting to local and Australian management. Candidate ProfileDegree in Business, Management, Finance or a related discipline.Professional qualification or progress towards ICA, ACCA, CMA, CA Sri Lanka or CIMA.Minimum 5 years of audit experience, with relevant management and operational leadership experience.Strong understanding of financial management, workflow planning, productivity management, and operational controls.Excellent people-management, analytical, problem-solving, and organisational skills.Proficiency in MS Excel, Word, PowerPoint, Teams; knowledge of Dynamics CRM and experience in Business Analytics is an advantage.Strong written and spoken English, with the ability to collaborate effectively with overseas stakeholders. What Success Looks Like Consistently achieving team productivity and utilisation targets.Improving audit quality and reducing audit and query turnaround times.Maintaining accurate time recording and effective workflow controls.Building a motivated, accountable, and high-performing team.