Server

Hotel Name: M Social SunnyvaleLocation: Onsite - Sunnyvale, CASalary Range: $22.00 HourlyJoin the Team at M Social SunnyvaleAt M Social Sunnyvale, we don't just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.About M Social SunnyvaleAs the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."At Millennium, we are guided by our core values:Passion for Hospitality - Delivering meaningful and memorable guest experiencesEntrepreneurial - Taking ownership and acting with agilityInnovation & Progressive - Continuously improving how we operate and serveSolutions & Results Oriented - Staying adaptable and focused on resultsThese values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.About the Role: As our Server, you will create memorable dining experiences by providing warm, attentive, and knowledgeable service to every guest. Whether serving breakfast, lunch, dinner, or special events, you will represent the energy and personality of M Social while delivering exceptional hospitality in Beast & Butterflies.This role is ideal for someone who enjoys connecting with people, thrives in a fast-paced environment, and is passionate about food, beverage, and creating outstanding guest experiences.Your Impact - Guest Dining ExperienceYou will play an important role in creating memorable moments for our guests through exceptional service, menu knowledge, and attention to detail. Your professionalism, personality, and commitment to hospitality will help build guest loyalty and contribute to the restaurant's overall success.What You'll Be DoingGuest ServiceWelcome guests promptly with a warm, friendly, and professional attitudePresent menus, answer questions, and make knowledgeable food and beverage recommendationsAccurately take food and beverage orders and enter them into the POS systemDeliver food and beverages efficiently while ensuring accuracy and presentation standardsMonitor guest satisfaction throughout the dining experience and respond promptly to requestsProcess guest payments accurately and thank guests for dining with usFood & Beverage KnowledgeDevelop a thorough understanding of menu items, daily specials, wine, beer, spirits, and cocktailsMake personalized recommendations and upsell menu items when appropriateCommunicate dietary restrictions, allergies, and special requests accurately to the kitchenMaintain knowledge of ingredients, preparation methods, and restaurant promotionsDining Room OperationsPrepare tables before service and reset tables efficiently between guestsMaintain cleanliness and organization of dining areas, service stations, and side workAssist with opening, closing, and ongoing operational dutiesSupport banquet, private dining, and special event service as neededTeam CollaborationWork closely with bartenders, hosts, kitchen staff, food runners, and management to ensure seamless serviceCommunicate effectively regarding guest requests and operational prioritiesAssist fellow team members during busy periods to maintain exceptional service standardsContribute to a positive, collaborative, and guest-focused work environmentSafety & ComplianceFollow all food safety, sanitation, and health department regulationsAdhere to responsible alcohol service guidelines and verify guest identification when requiredMaintain cleanliness and organization of work areas throughout each shiftFollow all company policies, cash handling procedures, and service standards RequirementsPassion for hospitality and creating memorable guest experiencesExcellent communication and interpersonal skillsPositive attitude and professional appearanceStrong organizational and multitasking abilitiesAbility to work efficiently in a fast-paced environmentFlexibility to work mornings, evenings, weekends, holidays, and varying shiftsTechnical / Role-Specific RequirementsPrevious restaurant or hotel serving experience preferredStrong knowledge of food, wine, beer, and beverage service preferredExperience using point-of-sale (POS) systems preferredAbility to accurately handle cash and process paymentsFood Handler Card required or ability to obtain upon hireResponsible Beverage Service (RBS) Certification required or ability to obtain as required by California lawPreferred QualificationsPrevious experience in a full-service restaurant, lifestyle hotel, or upscale dining environment preferredWine and cocktail knowledge is a plusExperience with banquet or event service is beneficialBilingual abilities are a plusPhysical RequirementsAbility to stand and walk for extended periods throughout the shiftFrequently carry trays, food, and beverages weighing up to 35 poundsAbility to bend, reach, lift, and move quickly in a busy restaurant environmentComfortable working in a fast-paced, guest-facing settingEducationHigh school diploma or equivalent preferredEquivalent combination of education and relevant experience will be consideredBenefitsAt Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:Medical, Dental & Vision Insurance Company-paid Life and AD&D Insurance Short-Term and Long-Term Disability Coverage 401(k) Retirement Plan with Company Match (where applicable) Paid Time Off & Paid Holidays Hotel Room Discounts across our global portfolio Employee Assistance Program (EAP)Benefits eligibility and offerings are subject to plan terms and company policy. Why Join UsAt Millennium Hotels & Resorts, you're not just taking on a role—you're joining a global organization committed to people, performance, and growth.Whether you're supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.If you're looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.