Service Crew

Company Description Cheeky Monkeys is a multi-award-winning, electronics-free children’s entertainment and edutainment concept launched in 2010. The company focuses on the crucial early developmental years by providing sensory-rich play, imaginative activities, and physical exercise that support healthy learning and social growth. Each safe, clean venue offers interactive zones such as a Monkey Clubhouse for role play, Building Blocks stations, and an Arts & Crafts Garden that encourage creativity and collaboration. Trained team members, many with early childhood development or performing arts backgrounds, lead engaging activities including sing-alongs, puppet shows, dance sessions, and character visits. Cheeky Monkeys operates multiple locations across the UAE and fosters a Montessori-inspired environment where children and families create lasting memories.Role Description The Service Crew role is a full-time, on-site position based in Dubai, United Arab Emirates. The Service Crew member supports daily operations on the play floor and in party or activity areas by welcoming families, guiding children through play zones, and ensuring a safe, clean, and organized environment. Responsibilities include preparing and tidying activity spaces, assisting with arts and crafts, role-play sessions, and group games, and supporting the delivery of scheduled events such as birthday parties, classes, and special activities. The role also involves providing attentive customer service, responding to parent and caregiver inquiries, following health and safety procedures, and coordinating with colleagues to maintain smooth venue operations throughout the day. Service Crew team members are expected to be energetic, child-friendly, and comfortable working in a fast-paced, highly interactive setting.Qualifications Candidates should possess strong child interaction and caregiving skills, including patience, empathy, and the ability to engage children of different ages in play and structured activities.Candidates should possess customer service and communication skills, such as clear verbal communication, a friendly and professional demeanor, and the ability to handle inquiries and feedback from parents and caregivers.Candidates should possess organizational and operational skills, including attention to cleanliness, time management, and the ability to follow safety and venue procedures.Candidates should possess teamwork and collaboration skills, including the ability to coordinate with colleagues, support events, and adapt to changing schedules and activity needs.Prior experience in childcare, early childhood education, hospitality, or family entertainment venues is beneficial.Ability to stand for extended periods, move between activity areas, and support physical play in a safe manner.Basic English language proficiency is required; additional languages commonly spoken in the UAE are an advantage.Flexibility to work weekends, holidays, and peak hours as required by the venue’s schedule.