Service Engineer

Company Description :FENATEK, is a rapidly growing provider of machinery and automation solutions with more than 15 years of collective experience. The company delivers cutting-edge technological systems tailored to diverse industries to enhance operational efficiency and productivity. FENATEK represents leading global brands in machinery, automation, and industrial solutions, serving sectors such as manufacturing, construction, oil and gas, aviation, and other industrial fields. The company operates across multiple locations including Dubai, Abu Dhabi, Oman, Qatar, Bahrain, Saudi Arabia, & Kuwait offering regional support and service coverage. Professionals joining FENATEK can expect to work with advanced technologies and a wide variety of industrial applications.Role Description :The Service Engineer role is a full-time, on-site position based in Dubai, United Arab Emirates. The Service Engineer will perform installation, commissioning, maintenance, and repair of machinery and automation systems at customer sites. Daily responsibilities include diagnosing technical issues, conducting troubleshooting and testing, and providing timely field service support to ensure minimum downtime for clients. The role involves collaborating with customers and internal teams, preparing service reports, recommending preventive maintenance actions, and supporting upgrades or retrofits of equipment. The Service Engineer will also provide technical guidance, training, and clear communication to customers on safe and efficient use of machinery.QualificationsStrong troubleshooting and technical support skills to diagnose, analyze, and resolve equipment and system issues.Hands-on experience in field service, including on-site installation, commissioning, and customer support activities.Proficiency in maintenance & repair of industrial machinery and automation systems, including preventive and corrective actions.Effective communication skills to interact with customers, prepare service documentation, and collaborate with internal teams.Relevant technical diploma or bachelor’s degree in engineering (mechanical, electrical, mechatronics, or related field).Ability to work safely in industrial environments and follow established health, safety, and quality procedures.Willingness to travel to customer sites within the region and work flexible hours when required.Previous experience in machinery, automation, or industrial equipment service roles is an advantage.𝗪𝗵𝗮𝘁 𝘄𝗲'𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿: • Minimum 2 years of proven technical experience • Strong problem-solving skills • Working knowledge of MS Word, Excel and basic service reporting • Good communication skills — you'll be dealing directly with customers • Passion and commitment towards work • Willingness to take on challenging assignments • Ability to work independently and as part of a team𝗪𝗵𝘆 𝗷𝗼𝗶𝗻 𝗙𝗲𝗻𝗮𝘁𝗲𝗸: • Work on advanced technologies • A skilled and supportive team • Learning and growth opportunities • Build your career with Fenatek📍 𝙅𝙤𝙗 𝙡𝙤𝙘𝙖𝙩𝙞𝙤𝙣: 𝙐𝘼𝙀🌐 𝙬𝙬𝙬.𝙛𝙚𝙣𝙖𝙩𝙚𝙠.𝙘𝙤𝙢 📩 Interested candidates, send your CV to - 𝗵𝗿@𝗽𝗿𝗼𝗺𝗮𝗴𝗲𝗻𝗴.𝗰𝗼𝗺