Service Manager

Service Manager | Field Operations LeaderAre you a hands-on leader who thrives in fast-paced, service-driven environments? We're partnering with a growing organization seeking an experienced Service Manager to oversee field operations, develop high-performing teams, and drive operational excellence across multiple service lines.This role is ideal for leaders with experience managing technicians, route-based operations, field service teams, lawn care, pest control, landscaping, HVAC, plumbing, electrical, facilities services, or similar service-focused organizations.What You'll DoLead & Develop TeamsRecruit, hire, coach, and develop field technicians and supervisorsBuild a culture focused on accountability, safety, and customer satisfactionConduct performance reviews and support employee growth and advancementEnsure teams maintain all required certifications, licenses, and trainingManage staffing levels to meet seasonal and operational demandsDrive Operational ExcellenceOversee daily operations, scheduling, routing, and workforce planningMonitor productivity, service quality, and technician performanceConduct field audits and site inspections to ensure quality standards are metResolve customer concerns and ensure exceptional service deliveryManage equipment, fleet, inventory, and department resourcesWhat We're Looking For3+ years of leadership experience managing technicians, service crews, or field employeesStrong background in daily operations, production management, and workforce planningExperience with routing, scheduling, labor management, and KPI-driven performanceProven ability to hire, train, coach, and develop successful teamsStrong customer service mindset with the ability to resolve issues quicklyExperience managing budgets, productivity, and operational performanceExcellent communication and leadership skillsValid driver's license and safe driving record