Service Manager

At TASK, it’s all about the kids and the team that supports them!TASK runs before and after school care and vacation care at 40 schools across NSW. We are committed to creating safe, nurturing and engaging environments where children can learn, develop and thrive outside school hours. Our success starts with exceptional people, and we’re committed to supporting you at every step.We are seeking a Service Manager at The Junction Public School in Newcastle. This is a full-time position offering split shifts across mornings and afternoons, Monday to Friday. As Service Manager, you will be responsible for the overall management and quality of the service, maintaining the highest standards of care while meeting regulatory requirements.Key responsibilitiesOversee the daily operations of the before and after school care service, ensuring a safe, welcoming and inclusive environment for all childrenEnsure compliance with all relevant legislation, regulations and standards, including the National Quality Standard and duty of care requirementsMaintain accurate records, documentation and reportingLead, roster and develop the educator teamBuild and maintain strong relationships with families, the school and community partnersRespond to parent enquiries and resolve concerns in a timely and professional mannerWhat we’re looking forA formal qualification in Early Childhood Education and Care or a related field, or equivalent experience in childcare managementProven experience managing before and after school care services, with demonstrated knowledge of the National Quality StandardStrong leadership and people management skills, with the ability to motivate and develop a teamSound understanding of child safety, protection and wellbeing frameworks, including mandatory reporting obligationsA valid Working With Children Check (WWCC)Completion certificate for Foundations of Child Safety Training (GECCKO)Current First Aid (HLTAID012), CPR, and asthma and anaphylaxis trainingCurrent child protection trainingExperience with quality improvement frameworks and regulatory compliance is highly desirableWhat we offerUnmatched support. Your Area Manager is there to guide and mentor you, so you’re never on your ownProfessional development, training and career progressionAccess to an employee assistance programA supportive, collaborative team that values teamwork and continuous learningThe chance to lead a quality service and make it your ownTASK is committed to the safety and wellbeing of children and young people. All employees share responsibility for maintaining a child safe environment. Appointment is subject to a Working With Children Check and compliance with TASK’s Child Safeguarding Policy and Code of Conduct.At TASK we are dedicated to promoting equal opportunities for our colleagues, regardless of gender, race, socio-economic background, age, disability, sexual orientation, or national origin.