Service Technician – Concrete Machinery

About the CompanyZoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry.

About the Role

The role is responsible for finding out, adjusting, repairing or overhauling mechanical, hydraulic and pneumatic equipment, carrying out periodic maintenance of heavy equipment machinery, providing technical support to customers, and managing service, spare parts, and related operational processes.

Responsibilities

Responsible to find out, adjust, repair or overhaul the mechanical, hydraulic and pneumatic equipmentCarry out periodic maintenance of the heavy equipment machinery like Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms, etc.Test mechanical products and equipment after repair or assembly to ensure proper functioning and complianceProvide technical support to customers and maintain amicable client relationsEnsure that work is undertaken in a safe manner and that practices conform to safety regulations and proceduresPrompt action on calling for service implementation - On-site fault handling, rapid response to client service, field serviceCentral warehouse order processing managementFollow on regular distribution order plan once issuedRegional spare parts sales and payment managementTraining and guidance for the service systemCollection and inspection of service dataInventory vehicle management with new machine receiving inspectionSpare parts organization, shipping, quality assurance, used spare parts management

Qualifications

Graduate or a relevant college diploma holder (preferably in Automotive)Experience: 1 to 3 years in same industryCandidates with experience in Engineering Machinery/Heavy Equipment Machinery (Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms) industry will be preferred, familiarity with local region

Required Skills

Skills: Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, Key Account Management.English language (Required)Please share relevant CV’s at Jawwad.ahmed@zoomlion-zitc.com