Service Technician Mobile Cranes (m/f/d) France

Big movements with XCMG!Welcome to one of the world's largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving equipment, lifting platforms, and road construction machinery for our customers in the construction, mining, and energy industries.XCMG offers you the opportunity to advance your professional career and apply your skills and know-how in a future-oriented, intercultural environment. Together, we are driving investment and innovation toward new horizons.To support our continued growth, we are looking for a:Service Technician Mobile Cranes (m/f/d) FranceYour ResponsibilitiesDiagnose, maintain, repair, and troubleshoot mechanical, hydraulic, electrical, and electronic systems of mobile cranesConduct on-site operator and maintenance training for French-speaking clientsManage after-sales, warranty, and spare parts cases efficiently, coordinating supply and delivery schedules, and liaising with suppliersServe as the technical point of contact for French-speaking clients, providing clear solutions and maintaining communication with customers, factory, and technical teamsAnalyze field issues, document service reports, and maintain case databases using Excel or system toolsCollaborate with HQ and internal teams to provide technical support, resolve pending cases, and enhance client training programsYour ProfileMechanical or engineering background, or equivalent practical experienceMinimum of 5 years of experience in crane after-sales supportStrong knowledge of diagnostics, maintenance, and repair of mobile cranesFluent in French, both written and spoken. Knowledge of English and Chinese would be an assetProactive team player, able to work independently and provide timely feedbackExperience with ERP, CRM, or Excel is an advantageWarum wir?Opportunity to develop innovative solutions in a dynamic and creative environmentCompetitive salary package with comprehensive benefitsExposure to international projects and collaboration with global teamsWide range of training and development opportunities to grow your careerFlat hierarchies and open communicationSupportive team culture with collaboration and knowledge sharing