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ServiceNow Consultant

Aspire Systems · Dubai, United Arab Emirates

قدّم وتابع مع أبلاي إيدج
About the Company: Aspire Systems is a global technology services firm with 4500+ employees, specializing in software engineering and digital services, with a strong presence across the US, UK, UAE, and India. The company has been recognized multiple times as a Great Place to Work.About the Role: ServiceNow ConsultantLocation: Dubai, UAEEmployment Type: Full TimeExperience: 5- 10 YearsJob DescriptionDevelop and customize ServiceNow ITSM modules, including Incident, Problem, Change, Request, Service Catalog, and Knowledge.Implement and support Hardware Asset Management (HAM), Software Asset Management (SAM), and IT Operations Management (ITOM) solutions.Configure and maintain CMDB, Discovery, Identification & Reconciliation Engine (IRE), Asset Lifecycle, and Software License Management.Develop integrations using REST/SOAP APIs, Integration Hub, MID Server, and Flow Designer.Implement integrations with Microsoft Intune, JAMF, SCCM, Azure AD, Microsoft Graph API, Tenable, and other enterprise systems.Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Scheduled Jobs, and Flow Designer workflows.Troubleshoot platform issues, optimize performance, and ensure data quality across ITSM, HAM, SAM, and ITOM modules.Required Skills5–8 years of hands-on ServiceNow development experienceStrong hands-on experience in ServiceNow ITSM, HAM, SAM, and ITOM.Experience with CMDB, Discovery, Service Mapping, Asset Management, and Software License Management.Strong proficiency in JavaScript (minimum 5–8 years of coding experience)Hands-on experience in scripting, custom application development, integrations, Flow Designer, Script Includes, Business Rules, Client Scripts, UI Actions, REST/SOAP APIs, and Service Portal/Workspace development.Experience integrating Intune, JAMF, SCCM, Azure AD, Microsoft Graph API, and Tenable with ServiceNow.Knowledge of Identification & Reconciliation Engine (IRE), Discovery Patterns, and CMDB best practices.ServiceNow certifications such as CSA, CAD, and CIS-ITSM/HAM/SAM/Discovery are good to have.