Session Moderator

About Us: At SoulSensei, we are on a mission to transform lives by connecting individuals with trusted guides who provide clarity, inspiration, and purpose. Rooted in the belief that everyone deserves a fulfilling and meaningful life, we create a space for growth, empowerment, and personal transformation. By joining our team, you will become part of a journey that helps people discover their fullest potential.Website & Instagram Experience: 1-3 yearsBudget: 30 to 40k per month, depending on experience and fitWork Structure: This is a six-day working role with one rotational weekly off. The team operates across two shifts, and the moderator will work one shift based on the assigned roster:Morning Shift: 7:00 AM to 2:00 PMEvening Shift: 2:00 PM to 10:00 PMThe moderator must be available 30 minutes before every assigned session to complete technical checks and coordinate with the practitioner. Since sessions follow fixed schedules, punctuality and shift availability are essential.About the Role: We are looking for a confident and engaging Session Moderator to host SoulSensei’s live Zoom sessions across meditation, healing and wellness.As the first and last point of interaction for participants, you will set the tone for each session, introduce the practitioner and ensure a warm, professional and seamless experience. You will also manage session communication, provide basic technical support and introduce relevant SoulSensei offerings at appropriate moments.This role is suited to someone who is comfortable on camera, communicates naturally in English and Hindi and can manage both the participant experience and behind-the-scenes coordination of a live virtual session.Key ResponsibilitiesJoin every session 30 minutes before the scheduled start time for technical setup and testing.Check the microphone, camera, screen-sharing, waiting room, presentation and other Zoom settings before participants join.Welcome participants and open each session with a warm introduction to SoulSensei, the practitioner and the session.Close sessions professionally with key announcements, relevant calls to action and a thank-you message.Manage the chat during sessions and share links, resources, instructions and announcements at the appropriate time.Introduce relevant workshops, courses, memberships or related sessions without disrupting the participant experience.Support participants with basic audio, video, access and connectivity issues.Coordinate with practitioners and internal teams to ensure the session runs according to plan.Manage waiting rooms, participant permissions, screen-sharing and basic breakout-room requirements.Monitor the session flow and respond calmly to any unexpected technical or participant-related issues.Maintain session records, including attendance, technical issues, participant feedback and other required updates.Escalate unresolved concerns to the relevant internal team promptly.Ensure every session reflects SoulSensei’s tone, values and service standards.What We’re Looking For1–3 years of experience in webinar hosting, event moderation, customer engagement, community management, hospitality, training coordination or a similar front-facing role.Fluent and confident spoken English and Hindi.A warm, clear and engaging communication style.Comfortable appearing and speaking on camera for live virtual sessions.Working knowledge of Zoom, including chat, screen-sharing, waiting rooms, participant controls and basic breakout-room management.The confidence to introduce relevant offerings and encourage sign-ups through natural, non-pushy communication.Strong presence of mind and the ability to manage technical or participant-related issues calmly.Excellent punctuality, reliability and attention to detail.Ability to work rotational shifts and join each session 30 minutes before its scheduled start time.A professional on-camera setup with reliable internet connectivity.Access to a backup device and connectivity option to ensure session continuity.Prior exposure to meditation, spirituality, healing or wellness will be an advantage.A genuine interest in creating thoughtful and supportive participant experiences.Why Join SoulSensei?Represent a growing, purpose-driven wellness platform.Host meaningful sessions led by respected coaches, healers, meditation teachers and spiritual guides.Build experience across virtual hosting, participant engagement and wellness programming.Contribute to experiences that help people find greater clarity, awareness and personal growth.