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Shift Lead

Identity Coffee Co. · United States

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About the RoleWe are building the founding team for our brand-new Gilford cafe! We’re hiring both energetic Baristas and experienced Shift Leads / Keyholders who take pride in exceptional coffee, fast-paced team energy, and great customer connections.Whether you’re a hospitality pro looking to step into daily floor leadership or someone who loves delivering a warm morning vibe behind the bar, we want to hear from you.What You’ll DoAll Team Members:Handcraft espresso beverages, cold brews, and seasonal drinks to standard.Welcome guests, run the POS register, and deliver fast, attentive service.Prep, plate, and serve locally sourced baked goods and food items.Maintain bar hygiene, restock syrups and milks, and handle daily open/close checklists.Shift Leads (Additional Responsibilities):Serve as the floor lead during assigned shifts, directing workflow and managing morning rush bottlenecks.Handle daily store opening or closing procedures Support on-the-floor training for new baristas, reinforcing drink consistency and sanitation standards.Monitor food and beverage inventory throughout the day and flag low-stock items.Step in to troubleshoot guest concerns or basic register/equipment needs with a calm, solution-oriented attitude.What We’re Looking ForBarista Candidates:Must be at least 18 years of age.Prior food, cafe, or retail experience is great, but a positive attitude, punctuality, and eagerness to learn matter most.Comfortable working on your feet in a fast-paced environment.Shift Lead Candidates:Minimum 1+ years of lead, supervisory, keyholder, or senior barista experience in a cafe, bakery, or quick-service food concept.Proven reliability with opening/closing responsibilities and cash handling.Strong communication skills and the ability to coach peers constructively during a rush.Availability Requirements (Both Roles):Must have reliable, year-round transportation.Open availability for early morning openers (starting around 6:30/7:00 AM) and/or afternoon closes, including weekend shifts.Perks & CultureCompetitive hourly wages plus tips.Free specialty drinks and food on shift and generous employee discounts.Clear pathway for baristas to train up into leadership as the location grows.Fun, collaborative team environment launching a fresh community space.