Shift Manager - Mentor

Job Purpose:The Shift Manager Mentor plays a critical role in developing and elevating the operational competency of Nuclear Shift Managers within ENEC's nuclear power plant operations. Drawing on extensive personal experience as a licensed or certified Shift Manager — ideally within high-performing US/UK nuclear power plant organizations — the Shift Manager Mentor provides structured guidance, coaching, and on-the-job mentoring to ensure Shift Managers demonstrate the highest standards of nuclear safety culture, operational discipline, leadership excellence, and technical proficiency. The incumbent serves as a role model and trusted advisor, fostering a culture of continuous learning, conservative decision-making, and operational excellence consistent with world-class nuclear industry benchmarks.Key Responsibilities and Duties:Shift Manager Mentoring and CoachingOperational Performance Assessment and FeedbackNuclear Safety Culture ReinforcementHigh-Performing Organization (HPO) Standards DevelopmentTraining and Competency Development SupportKnowledge Transfer and Lessons Learned IntegrationHealth and Safety, Security, and Business ContinuityExcellence and Quality Management- Key Activities, Responsibilities and Accountabilities:1. Activity: Shift Manager Mentoring and CoachingProvide structured one-on-one mentoring to assigned Nuclear Shift Managers, drawing on recent and demonstrated personal experience in the Shift Manager role at a licensed nuclear power plant.Observe Shift Manager performance during live plant operations, including control room activities, shift turnovers, and operational evolutions, and provide timely, constructive feedback.Guide Shift Managers in the application of conservative decision-making principles, procedure adherence, and operator fundamentals during both normal and abnormal plant conditions.Coach Shift Managers on effective communication techniques, including pre-job briefings, shift turnover quality, and crew resource management (CRM) principles.2. Activity: Operational Performance Assessment and FeedbackConduct structured observations of Shift Manager performance across multiple operational scenarios including planned outages, power maneuvers, and emergency operating procedure (EOP) drills.Evaluate Shift Managers against established performance benchmarks, competency frameworks, and ENEC/Nawah operational standards, providing documented performance assessments.Identify recurring performance trends or systemic gaps across the Shift Manager population and report findings to Operations Leadership with recommendations for corrective action.Collaborate with the Operations Training team to ensure assessment results are incorporated into targeted training interventions and simulator exercise design.3. Activity: Nuclear Safety Culture ReinforcementModel and actively promote nuclear safety culture principles in all interactions, demonstrating behaviors consistent with IAEA Safety Standards, WANO guidelines, and ENEC's Nuclear Safety Culture framework.Coach Shift Managers on the identification, escalation, and resolution of nuclear safety concerns, reinforcing a questioning attitude and a low threshold for raising issues.Support the integration of safety culture self-assessment outcomes into individual and team development activities for Shift Managers.Facilitate discussions on nuclear industry operating experience (OPEX) events, highlighting lessons learned and their relevance to shift operations at ENEC's plant.4. Activity: High-Performing Organization (HPO) Standards DevelopmentShare demonstrated knowledge and firsthand experience from high-performing US /UK nuclear power plant organizations (e.g., top-quartile WANO/INPO peer review performers) to benchmark and elevate ENEC's operational standards.Assist Operations Leadership in identifying gaps between current Shift Manager practices and the standards exhibited by industry-leading nuclear utilities, and propose actionable improvement strategies.Support the development and refinement of shift management expectations, standards, and guidelines aligned with high-performing nuclear organization principles.5. Activity: Training and Competency Development SupportCollaborate with the Operations Training Department to align mentoring activities with the Systematic Approach to Training (SAT) methodology and the plant's Training Program.Provide subject matter expertise in the development or review of Shift Manager-specific training materials, simulator scenarios, and competency assessments.Support the qualification and requalification program for Shift Managers, advising on readiness determinations and providing input to the Plant Review Committee or equivalent body as required.Identify knowledge or skills gaps observed during mentoring activities and formally communicate these to the Training team to inform the design of targeted learning interventions.Evaluate the effectiveness of training programs from an operational perspective, recommending enhancements to better prepare Shift Managers for the demands of plant operations.6. Activity: Knowledge Transfer and Lessons Learned IntegrationSystematically document and transfer operational knowledge, best practices, and lessons learned from prior experience in high-performing nuclear organizations to ENEC's Shift Manager population.Develop practical reference materials, case studies, and scenario-based learning tools derived from real operational experience to supplement formal training programs.Facilitate structured knowledge-sharing sessions, tabletop exercises, and team discussions to embed lessons learned from both internal events and industry-wide operating experience into shift management practices.Maintain awareness of current nuclear industry trends, emerging operational challenges, and regulatory developments relevant to shift operations, and proactively share relevant insights with Shift Managers and Operations Leadership.Support the development and maintenance of the plant's operating experience program by contributing mentor observations and field insights as inputs to lessons learned documentation.7. Activity: Excellence and Quality ManagementDemonstrate a personal commitment to continuous improvement and nuclear operational excellence in all mentoring activities.Ensure all mentoring outputs, assessments, and recommendations meet ENEC quality standards and are documented in accordance with applicable procedures.Contribute to ENEC's Corrective Action Program (CAP) by identifying and documenting conditions adverse to quality observed during mentoring activities.Uphold ENEC's and Nawah's organizational values and fundamentals in all professional conduct and interactions.- Communication and Working Relationships:Internal:Nuclear Operations Leadership (VP/Director level) — reporting of Shift Manager development progress, performance trends, and program recommendationsNuclear Shift Managers — primary mentees; day-to-day coaching and feedback relationshipsOperations Training Department — coordination of mentoring activities with formal training programs and competency frameworksPlant Management and Safety Review Committees — participation as subject matter expert where requiredExternal:WANO / INPO — participation in peer reviews, benchmarking activities, and industry knowledge exchangeRegulatory Authority (FANR) — awareness and compliance with applicable operational licensing requirementsReference nuclear utilities (particularly US/UK-based high-performing plants) — benchmarking and knowledge transfer activities- Requirements:Academic Qualification:Minimum: Bachelor’s degree in engineering, Physical Sciences, or a related technical fieldPreferred: Bachelor's degree or higher in Nuclear Engineering or a closely related disciplineExperience:Minimum: 15years of experience in nuclear power plant operations, with a minimum of 10 years of recent, demonstrated experience in the Shift Manager (or equivalent Senior Reactor Operator/Control Room Supervisor) role at a commercial nuclear power plantPreferred: 15+ years of nuclear operations experience, including direct Shift Manager experience at a US/UK nuclear power plant operating within a top-quartile high-performing organization as recognized by INPO or WANO peer evaluations; demonstrated experience in coaching, mentoring, or developing operational personnelLicensing / Certification:Minimum: Current or prior Senior Reactor Operator (SRO) license or equivalent national regulatory certification (e.g., NRC SRO license for US/UK plants, or equivalent from a recognized nuclear regulatory body)Preferred: Active or recently maintained SRO license or equivalent; additional certifications in coaching, instructional design, or human performance improvement are advantageousProfessional Certifications:Minimum: SRO license or equivalent; Human Performance tools trainingPreferred: INPO accredited training certifications; Coaching or mentoring professional certification (e.g., ICF accreditation or equivalent)