Shift Manager - Mentor

The Shift Manager Mentor plays a critical role in developing and elevating the operational competency of Nuclear Shift Managers within ENEC's nuclear power plant operations. Drawing on extensive personal experience as a licensed or certified Shift Manager — ideally within high-performing US nuclear power plant organizations — the Shift Manager Mentor provides structured guidance, coaching, and on-the-job mentoring to ensure Shift Managers demonstrate the highest standards of nuclear safety culture, operational discipline, leadership excellence, and technical proficiency. The incumbent serves as a role model and trusted advisor, fostering a culture of continuous learning, conservative decision-making, and operational excellence consistent with world-class nuclear industry benchmarks.Shift Manager Mentoring and CoachingResponsibilities and Accountabilities:

• Provide structured one-on-one mentoring to assigned Nuclear Shift Managers, drawing on recent and demonstrated personal experience in the Shift Manager role at a licensed nuclear power plant.
• Observe Shift Manager performance during live plant operations, including control room activities, shift turnovers, and operational evolutions, and provide timely, constructive feedback.
• Guide Shift Managers in the application of conservative decision-making principles, procedure adherence, and operator fundamentals during both normal and abnormal plant conditions.
• Coach Shift Managers on effective communication techniques, including pre-job briefings, shift turnover quality, and crew resource management (CRM) principles.
• Develop individualized mentoring plans for each assigned Shift Manager, identifying specific areas for growth, setting measurable development goals, and tracking progress over time.
• Facilitate regular mentoring sessions and debrief discussions to reinforce learning, address performance gaps, and celebrate achievements in line with nuclear excellence standards.High-Performing Organization (HPO) Standards DevelopmentResponsibilities and Accountabilities:
• Share demonstrated knowledge and firsthand experience from high-performing US/UK nuclear power plant organizations (e.g., top-quartile WANO/INPO peer review performers) to benchmark and elevate ENEC's operational standards.
• Assist Operations Leadership in identifying gaps between current Shift Manager practices and the standards exhibited by industry-leading nuclear utilities, and propose actionable improvement strategies.
• Support the development and refinement of shift management expectations, standards, and guidelines aligned with high-performing nuclear organization principles.
• Contribute to the cultivation of a culture of operational discipline, ownership, and accountability among Shift Managers, consistent with the traits of world-class nuclear operating organizations.
• Participate in or support WANO peer reviews, INPO evaluations, or equivalent industry assessments, providing operational expertise and supporting continuous improvement initiatives.Training and Competency Development SupportResponsibilities and Accountabilities:
• Collaborate with the Operations Training Department to align mentoring activities with the Systematic Approach to Training (SAT) methodology and the plant's Training Program.
• Provide subject matter expertise in the development or review of Shift Manager-specific training materials, simulator scenarios, and competency assessments.
• Support the qualification and requalification program for Shift Managers, advising on readiness determinations and providing input to the Plant Review Committee or equivalent body as required.
• Identify knowledge or skills gaps observed during mentoring activities and formally communicate these to the Training team to inform the design of targeted learning interventions.
• Evaluate the effectiveness of training programs from an operational perspective, recommending enhancements to better prepare Shift Managers for the demands of plant operations.Knowledge Transfer and Lessons Learned IntegrationResponsibilities and Accountabilities:
• Systematically document and transfer operational knowledge, best practices, and lessons learned from prior experience in high-performing nuclear organizations to ENEC's Shift Manager population.
• Develop practical reference materials, case studies, and scenario-based learning tools derived from real operational experience to supplement formal training programs.
• Facilitate structured knowledge-sharing sessions, tabletop exercises, and team discussions to embed lessons learned from both internal events and industry-wide operating experience into shift management practices.
• Maintain awareness of current nuclear industry trends, emerging operational challenges, and regulatory developments relevant to shift operations, and proactively share relevant insights with Shift Managers and Operations LeadershipShift Manager Mentoring and CoachingResponsibilities and Accountabilities:
• Provide structured one-on-one mentoring to assigned Nuclear Shift Managers, drawing on recent and demonstrated personal experience in the Shift Manager role at a licensed nuclear power plant.
• Observe Shift Manager performance during live plant operations, including control room activities, shift turnovers, and operational evolutions, and provide timely, constructive feedback.
• Guide Shift Managers in the application of conservative decision-making principles, procedure adherence, and operator fundamentals during both normal and abnormal plant conditions.
• Coach Shift Managers on effective communication techniques, including pre-job briefings, shift turnover quality, and crew resource management (CRM) principles.
• Develop individualized mentoring plans for each assigned Shift Manager, identifying specific areas for growth, setting measurable development goals, and tracking progress over time.
• Facilitate regular mentoring sessions and debrief discussions to reinforce learning, address performance gaps, and celebrate achievements in line with nuclear excellence standards.Operational Performance Assessment and FeedbackResponsibilities and Accountabilities:
• Conduct structured observations of Shift Manager performance across multiple operational scenarios including planned outages, power maneuvers, and emergency operating procedure (EOP) drills.
• Evaluate Shift Managers against established performance benchmarks, competency frameworks, and ENEC/Nawah operational standards, providing documented performance assessments.
• Identify recurring performance trends or systemic gaps across the Shift Manager population and report findings to Operations Leadership with recommendations for corrective action.
• Collaborate with the Operations Training team to ensure assessment results are incorporated into targeted training interventions and simulator exercise design.
• Provide candid, evidence-based verbal and written feedback to Shift Managers and their line supervisors, maintaining professional confidentiality and developmental intent throughout.Nuclear Safety Culture ReinforcementResponsibilities and Accountabilities:
• Model and actively promote nuclear safety culture principles in all interactions, demonstrating behaviours consistent with IAEA Safety Standards, WANO guidelines, and ENEC's Nuclear Safety Culture framework.
• Coach Shift Managers on the identification, escalation, and resolution of nuclear safety concerns, reinforcing a questioning attitude and a low threshold for raising issues.
• Support the integration of safety culture self-assessment outcomes into individual and team development activities for Shift Managers.
• Facilitate discussions on nuclear industry operating experience (OPEX) events, highlighting lessons learned and their relevance to shift operations at ENEC's plant.
• Reinforce the application of human performance tools (e.g., self-checking, peer-checking, three-way communication) during operational activities and shift management duties.Health and Safety, Security, and Business ContinuityResponsibilities and Accountabilities:
• All individuals take personal responsibility for safety; follow company HSE policies, procedures and instructions; avoid complacency and continuously challenge existing conditions and activities to identify discrepancies that might result in error or in appropriate action; report any situation that could present a hazard; not intentionally or recklessly interfere with or misuse anything provided at the workplace in the interest of health, safety, welfare or protection or management of the environment.
• Follow all relevant Security policies, processes, procedures and instructions to ensure security compliance in all aspects of work, by applying them on self, others and Corporate assets.
• Follow all relevant Business Continuity and Resilience requirements for compliance with, and adherence to, policies, procedures and instructions related to the effective planning for, and response to, incidents or business disruptions to continue critical business processes and activities with minimal adverse impact.People ManagementResponsibilities and Accountabilities:
• Contribute to the development of UAE National employees in a manner which supports the objectives of the corporation and its Emiratization strategy.
• Contribute to knowledge dissemination/sharing in a way that assists with building internal capabilities of UAE Nationals where applicable and maximize their effective performance.Excellence and Quality ManagementResponsibilities and Accountabilities:
• Ensure commitment to a culture of continuous improvement by eliminating waste, following operations procedures, practicing innovation, problem solving, and teamwork; complying with Quality Management System policies and procedures; providing and receiving constructive feedback; and striving to meet quality standards and stakeholder expectations. Education and ExperienceMinimum -
• Bachelor’s degree in engineering, Physical Sciences, or a related technical field
• Minimum: 10 years of experience in nuclear power plant operations, with a minimum of 3 years of recent, demonstrated experience in the Shift Manager (or equivalent Senior Reactor Operator/Control Room Supervisor) role at a commercial nuclear power plantPreferred -
• Bachelor's degree or higher in Nuclear Engineering or a closely related discipline
• Preferred: 15+ years of nuclear operations experience, including direct Shift Manager experience at a US/UK nuclear power plant operating within a top-quartile high-performing organization as recognized by INPO or WANO peer evaluations; demonstrated experience in coaching, mentoring, or developing operational personnelCertifications - Minimum -
• Current or prior Senior Reactor Operator (SRO) license or equivalent national regulatory certification (e.g., NRC SRO license for US plants, or equivalent from a recognized nuclear regulatory body)
• SRO license or equivalent; Human Performance tools trainingPreferred -
• Active or recently maintained SRO license or equivalent; additional certifications in coaching, instructional design, or human performance improvement are advantageous.
• INPO accredited training certifications; Coaching or mentoring professional certification (e.g., ICF accreditation or equivalent)