Shopify & Ecommerce Manager

Sibie Holding Group UK, EU & US Full-time On-site - London base Hire Priority: #1 Health & Wellness About Sibie Pharma GroupWe are a group of fast-growing online pharmacies serving patients and health-conscious consumers across the UK and EU, with imminent launches in the United States and the Gulf Cooperation Council (GCC). We sit at the intersection of health, science, and technology, making evidence-based pharmacy products accessible, personal, and trustworthy.The RoleAs a Shopify & Ecommerce Manager you will own the technical and operational backbone of our ecommerce business. This role ensures both of our Shopify stores are fast, stable, conversion-optimized, and continuously improving.You'll sit at the intersection of engineering, marketing, and growth, making sure every campaign lands on a high-performing storefront, and every customer journey is seamless. From managing the app ecosystem to optimizing site speed and checkout flows, your work will directly impact revenue, conversion rates, and average order value.Why This Role Matters NowWe're operating across two pharmacy brands, multiple international markets, and subscription-based models. The complexity is growing, and so is the opportunity.This role is critical to ensuring our ecommerce infrastructure can support that scale. You'll own the systems that power performance: fast-loading pages, optimized product journeys, and a smart app stack that increases AOV through upsells and cross-sells, without increasing ad spend.What You'll OwnShopify Storefront & ThemeManage and optimize Shopify themes across both storesTechnical conversion rate optimisation across both storesImplement UX/UI improvements that increase conversion ratesEnsure storefront consistency across devices and marketsApp Stack ManagementOwn and optimize the ecommerce app ecosystem (upsell, cross-sell, reviews, subscriptions)Evaluate, implement, and manage third-party apps for performance and ROIReduce bloat while maximizing functionality and efficiencyCatalogue & Market ManagementMaintain product catalogue across regions (pricing, availability, localization)Ensure accuracy and consistency across all SKUs and marketsSupport cross-border ecommerce operations and regional requirementsWebsite Performance & SpeedMonitor and improve Core Web Vitals and page load speedIdentify and resolve performance bottlenecksEnsure fast, reliable site performance across all devices and geographiesAutomation & WorkflowsBuild and manage Shopify Flow automationsCollaborate with CRM to streamline lifecycle and operational workflowsReduce manual processes through smart automationEcommerce Analytics & ReportingTrack and report on revenue, conversion rates, AOV, and funnel performanceIdentify opportunities for optimization across the customer journeyWork closely with marketing and product teams to align on performance insightsKey Impact AreasBoth Shopify Stores: Stability, scalability, and performance across all marketsUpsell & Cross-sell: Increasing AOV through smart app usage and UX improvementsStore Speed: Fast, frictionless user experience that supports conversionCatalogue & Apps: Clean, optimized infrastructure that supports growthHow Success Is MeasuredStore PerformanceImprovement in conversion rates and revenue per visitorStable, high-performing storefronts across all marketsSpeed & UXStrong Core Web Vitals and fast page load timesReduced friction across key user journeys (product → checkout)AOV GrowthMeasurable increase in average order value through upsell/cross-sell strategiesEffective use of apps without degrading site performanceOperational ExcellenceAccurate, well-managed product catalogue across regionsEfficient, automated workflows reducing manual overheadData & OptimizationClear reporting on ecommerce performance metricsContinuous identification and execution of improvement opportunitiesRequirementsWho We Are Looking ForYou're a technically strong ecommerce operator who understands that performance lives in the details. You know how to make Shopify stores faster, cleaner, and more effective, and you're comfortable getting hands-on with themes, apps, and workflowsYou think in systems, not just fixes. You care about conversion, speed, and scalability, and you understand how small improvements across the funnel compound into meaningful revenue gainsYou're proactive, resourceful, and comfortable working across teams, bridging gaps between marketing, product, and operations to keep everything running smoothlyEssentialStrong hands-on experience managing Shopify stores end-to-endSolid understanding of Shopify themes, Liquid, and frontend performanceExperience managing and optimizing Shopify app ecosystemsProven ability to improve site speed and Core Web VitalsExperience with product catalogue management across multiple marketsStrong understanding of ecommerce KPIs (conversion rate, AOV, revenue)Experience with Shopify Flow or similar automation toolsAnalytical mindset with the ability to translate data into improvementsHighly DesirableExperience with Shopify PlusBackground in subscription-based ecommerce modelsExperience in cross-border ecommerce (multi-region pricing, localization)Familiarity with CRO principles and experimentation frameworksExperience integrating ecommerce with CRM or lifecycle marketing toolsExposure to regulated industries (e.g., pharmacy, healthcare)Ability to collaborate with developers or make light code changes independentlyBenefitsWhat We OfferOur team, our methods, and our technology define our identity. Immerse yourself in a dynamic, stimulating, and fulfilling environment where you have a real chance to impact the healthcare sector.A genuinely ground-floor creative role in a group of companies at an inflection pointExposure to three of the world's most exciting markets: UK, EU and USClear path to Head of Ecommerce as the team scales in Phase 2Competitive salary of £35,000 - £50,000 DOE, plus performance-related bonusA fast-moving, founder-led culture where great ideas are acted on, not buried in processHow To ApplyPlease send the following to hr@rightangled.com with the subject line Creative Content Producer Application:Your CV or LinkedIn profile