Shopper Insights Client Lead

We’re looking for a Shopper Insight Client Lead who wants to make a real business impact through data, insights and client partnerships.As part of our team, you will work with leading FMCG manufacturers and retailer stakeholders, helping them turn customer and sales data into actionable recommendations that drive growth. This role combines client management, commercial thinking, analytical problem solving and project delivery.You will independently manage a portfolio of clients, identify growth opportunities, deliver insight projects and act as a trusted advisor to both clients and internal stakeholders.What you'll be doing:Manage and grow client relationshipsOwn the commercial relationship with assigned clients and build long-term partnershipsUnderstand client strategies, business objectives and challengesEnsure high levels of client satisfaction, retention and business growthIdentify opportunities to expand existing partnerships and create additional value for clientsDelivering insight-led solutionsTranslate customer and sales data into clear business recommendationsCreate and deliver client presentations, reports and case studiesSupport clients in understanding shopper behavior, category dynamics and growth opportunitiesPresent findings and recommendations to sales, category management, trade marketing and marketing stakeholdersCoordinate insight projects and stakeholder engagementCoordinate insight projects from briefing through deliveryWork closely with retailer stakeholders, clients and internal dunnhumby teams to ensure successful executionManage multiple projects and priorities while maintaining high quality standardsSupport annual business planning discussions and strategic client reviewsSupport commercial growthDeliver revenue targets across the assigned client portfolioSupport proposal development, contract renewals and commercial discussionsContribute to business development activities within the Hungarian marketSupport client capability buildingDeliver training sessions and workshops on dunnhumby solutions and insightsHelp clients maximize the value of our products and servicesAct as a trusted partner and advisor in category and shopper-focused discussionsWhat we're looking forExperience2–4 years of experience in FMCG, retail, category management, shopper insights, customer analytics, consultancy or a related commercial roleExperience working with clients or business stakeholdersExperience turning data into business recommendations and presentationsSkillsAbility to build strong client relationships while effectively managing projects and multiple stakeholdersStrong analytical and problem-solving capabilities, with the ability to translate complex data into clear business stories and actionable recommendationsExcellent verbal and written communication, presentation and storytelling skills in Hungarian and English, including experience presenting insights and recommendations to client stakeholdersStrong Power BI, Excel and data visualization skillsProactive commercial mindset with the ability to identify growth opportunities, manage multiple priorities and work independentlyCuriosity and openness to leveraging AI-powered tools and new technologies to improve productivity and client outcomesQualificationsBachelor’s degree in Business, Economics, Marketing or a related fieldFluent Hungarian and English, both written and spoken