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Showroom Manager

MHERO KSA · Riyadh, Saudi Arabia

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At Al Ghurair, we remain dedicated to driving innovation and shaping the future. As we continue to look for the best and brightest talent to scale our growth, we currently have an amazing opportunity for a Branch Manager in one of our newest divisions in KSA, Mhero & Voyah. We seek individuals who are not only experts in their field but also possess a proactive mindset, exceptional collaboration skills, and a passion for fostering a positive work culture.What You’ll Do Lead Branch Operations – Oversee the overall day-to-day operations of the branch, ensuring smooth and efficient business performance.Drive Business Performance – Take ownership of branch sales, revenue, profitability, and overall business targets.Lead & Develop Teams – Manage, motivate, and develop employees across Sales, Aftersales, Service, and Parts.Monitor KPIs – Track branch performance, productivity, customer satisfaction, and financial KPIs, taking corrective action when needed.Customer Experience – Ensure a high level of customer satisfaction and build strong relationships with key customers.Sales & Aftersales Coordination – Ensure effective collaboration between Sales, Service, Parts, and other departments to maximize business opportunities.Financial Management – Monitor the branch budget, expenses, profitability, and operational costs.Business Development – Identify new opportunities, strengthen market presence, and contribute to the branch’s growth strategy.Operational Excellence – Ensure compliance with company policies, procedures, quality standards, and regulatory requirements.Reporting & Collaboration – Provide regular performance reports and work closely with senior management and Head Office to achieve business objectives.Who You Are?Branch Management Experience – 7+ years of experience in branch management, dealership operations, or a similar leadership role, preferably within the automotive industry.Strong Leadership Skills – Proven ability to lead, motivate, and develop large teams while maintaining high levels of performance.Automotive Industry Knowledge – Strong understanding of automotive sales, aftersales, service, and parts operations.Business & Commercial Acumen – Experience managing branch revenue, profitability, budgets, and operating expenses while achieving business targets.Performance Driven – Strong experience in monitoring KPIs, sales performance, customer satisfaction, and operational efficiency.Customer Focused – Ability to build strong customer relationships and ensure an excellent customer experience.Strategic & Analytical Thinker – Able to identify business opportunities, analyze performance, and implement effective improvement plans.Communication Skills – Excellent communication and interpersonal skills with the ability to work effectively with senior management and cross-functional teams.Language Skills – Fluent in Arabic and English.Saudi Market Experience – Previous experience working in the Saudi automotive market is highly preferred.Chinese Automotive Experience – Experience with Chinese automotive brands is considered a strong advantage.Who are we?Al Ghurair is a leading diversified family business group in the Middle East, founded in 1960 with operations spanning six key industry sectors: Foods and Resources, Properties, Construction and Services, Energy, Mobility, and Ventures. Headquartered in Deira, we are proud to employ approximately 28,000 people across more than 50 countries worldwide.We are looking for passionate and talented individuals to join us in our journey. At Al Ghurair, you have the opportunity to contribute to a legacy of excellence and be part of a team that is shaping the future and beyond.Discover more about us at: www.al-ghurair.comWhy join us?We’re a vibrant community where individuals thrive and careers flourish. Our diverse community embodies this spirit, fostering a sense of belonging and connection. Here, respect, support, and open communication form the very fabric of our work environment, to fulfil our core Purpose of ‘Enhancing Life’. When you work with us, you become part of our shared purpose, collaborating with colleagues who share your passion and commitment to success.