Showroom Manager

Company Description Formetiq Workspace Furniture creates contemporary furniture that supports modern working environments and practices. Every product is designed around three core principles: beautiful form, practical function, and intelligent, resource-efficient manufacturing. The company aims to redefine the workplace as a space that feels right, making the process of choosing furniture enjoyable rather than stressful. By focusing on well-designed workspaces, Formetiq helps clients create environments that enhance comfort and improve productivity.Role Description The Showroom Manager role is a full-time, on-site position based in the London Area, United Kingdom. The Showroom Manager is responsible for overseeing daily showroom operations, including opening and closing procedures, merchandising displays, maintaining a clean and welcoming environment, and ensuring all products are presented in line with brand standards. This role includes greeting visitors, understanding their workspace needs, demonstrating furniture features, preparing quotations, and guiding customers through the purchasing process. The Showroom Manager will monitor customer feedback, manage appointments, coordinate with the sales and logistics teams, and track inventory levels to ensure product availability. The role also involves supporting promotional events, maintaining accurate records in CRM systems, and providing regular performance and sales reports to leadership.Qualifications Strong customer-focused skills, including Customer Service and Customer Satisfaction, with the ability to build long-term relationships.Experience in enhancing Customer Experience, particularly in a design-led or retail environment.Proven Sales skills with the ability to meet or exceed showroom sales targets.Hands-on experience managing Showrooms or similar retail spaces, including merchandising and day-to-day operations.Excellent communication and interpersonal skills, with the ability to engage confidently with clients, designers, and partners.Good organizational and time-management abilities, including appointment scheduling and inventory tracking.Comfort with basic digital tools and CRM or POS systems; proficiency in MS Office or similar software.Previous experience in furniture, interiors, or workplace solutions is an advantage.Ability to work on-site full time in the London Area, including occasional evenings or weekends for events.