Showroom Sales Manager – Furniture & Home Decor

About the RoleWS Living is looking for a Showroom Sales Manager to lead our Dubai showroom. This is a hands-on leadership role for someone who can guide a team with both vision and kindness, drive daily retail sales, and take full accountability for showroom performance.You will lead the showroom sales team and the customer service team, ensuring every customer receives an exceptional in-store experience from first walk-in to after-sales support.Key ResponsibilitiesLead, motivate, and develop the showroom sales team and customer service teamOwn showroom sales targets with full accountability for resultsConduct a structured monthly sales team meeting to review performance and align goalsBring practical, creative ideas to grow showroom footfall and conversionsStep in directly with customers when order issues arise and resolve them professionallyDrive upselling, cross-selling, and relationship-based retail salesMaintain showroom standards, merchandising, and the overall in-store experiencePerform confidently under pressure, especially during peak retail seasonsQualificationsProven retail sales and upselling skillsExcellent customer service and relationship-building abilityStrong verbal and interpersonal communication skillsPrior experience leading a retail sales teamTeam-oriented mindset with a proactive attitudeKnowledge of furniture products and interior design trendsBachelor's degree in Business Administration or related field preferredFurniture or home decor industry experience is highly desirableWork ScheduleFull-time, on-site in DubaiWeekends and national holidays are working days as part of the retail scheduleWeekly day off falls midweekExtended hours expected during peak retail seasonsHiring ProcessIntroduction round – 30 minutes, getting to know you and your experienceAssessment round – practical evaluation of sales leadership and problem-solvingFinal discussion – straight to the point, including salary and termsIf you are ready to take full ownership of a premium furniture showroom and lead a team that delivers real results, apply now or share your CV to careers@wsliving.ae