SIAM Lead

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.TCS is Hiring for SIAM LeadExperience Range : 10+ YrsJob Location : DelhiInterview Mode: Virtual ModeMust-Have10–15 years of overall IT experience with **5+ years in SIAM / Integrated Service Delivery** roles.Strong knowledge of **SIAM operating models, service integration layers, and ITIL v4 practices**.Proven experience managing **multiple vendors / tower-based service providers** across infrastructure and applications.• Hands-on experience with **ITSM tools** (ServiceNow preferred) covering Incident, Problem, Change, SLA, CMDB, and Reporting.Strong exposure to **service governance, OLAs, SLAs, KPIs, and RACI models**.15 years of Continuous Education.