Site Reliability Engineer

About Us At M-DAQ Global, we’re building a World without Currency Borders™.As a pioneering fintech group specialising in foreign exchange (FX) and payment solutions, we power seamless cross-border transactions for businesses around the world. Headquartered in Singapore, ASEAN remains a key focus of our growth strategy as we continue expanding our presence across regional and international markets. Through our proprietary technology and single API integration, we deliver FX clarity, payment certainty, and global payment mobility that help enterprises and SMEs navigate cross-border trade with confidence.Today, M-DAQ has a strong presence across Singapore, Indonesia, Malaysia, China, Hong Kong, Japan, the United Kingdom, and beyond. More than 300 employees across our regional offices support businesses in over 45 markets globally, facilitating multi-billion-dollar cross-border transactions annually.We provide a comprehensive suite of FX, collections, and payment solutions, enhanced by AI-driven onboarding, compliance, and advanced risk management capabilities designed to help businesses operate more efficiently across increasingly complex cross-border environments.At M-DAQ, we foster a collaborative and people-oriented culture where employees are encouraged to contribute ideas, take ownership, and grow together. Alongside a flexible hybrid work environment, employees can also look forward to team celebrations, wellness initiatives, and regional gatherings that bring colleagues together across markets.Our employee experience and growth have also been recognised through industry and workplace accolades, including:The Financial Times High-Growth Companies Asia-Pacific 2026The Straits Times Singapore’s Fastest Growing Companies 2026Tech in Asia Singapore’s Top Fintech Companies 2026Employee Experience Awards - Best Hybrid Work ModelFor more information, please visit: www.m-daq.com.Why Join M-DAQ Global?Be part of a mission to create a World without Currency Borders™Work alongside collaborative and diverse regional teamsGain exposure to cross-border payments, FX solutions, and global fintech innovationOpportunities to learn, grow, and take ownership in a fast-growing companyFlexible hybrid work environment with a people-oriented cultureCompetitive remuneration package and employee benefitsResponsibilitiesProvide end to end support for clients using M-DAQs various products.Monitor production systems and build monitoring scripts (Unix, Python, SQL, Lambda).Assist with client onboarding and provide timely stakeholder updates.Troubleshoot and manage incidents end-to-end, including root cause analysis.Participate in QA/testing, designing and automating test cases (Selenium, Cucumber, Python, Postman).Ensure production systems remain stable, reliable, and well-monitored.Mandatory QualificationsProficiency in English and Mandarin (spoken and written).Knowledge of Python, Java, or Unix/Bash scripting.Strong customer-focused attitude with problem-solving abilities.Preferred Qualifications (Good to Have)Basic knowledge of testing frameworks such as Selenium or Cucumber.Familiarity with Docker, Kubernetes, or AWS Cloud.Strong analytical, troubleshooting, and collaboration skills.Why Us?Be part of a mission to create a World without Currency Borders™Work alongside collaborative and diverse regional teamsGain exposure to cross-border payments, FX solutions, and global fintech innovationOpportunities to learn, grow, and take ownership in a fast-growing companyFlexible hybrid work environment with a people-oriented cultureCompetitive remuneration package and employee benefits