Site Support Engineer

Site Support Engineer | Riyadh, Saudi Arabia 🇸🇦Throne Solutions is looking for an experienced Site Support Engineer for a freelance onsite assignment supporting a Microsoft MLS/MTC project in Riyadh. LocationRiyadh, Saudi Arabia Key Responsibilities* Provide onsite smart hands support for customer-facing Experience Centers, including core network and compute infrastructure.* Perform rack & stack, logical provisioning, and hardware decommissioning.* Support incident and problem management for core compute infrastructure.* Handle network configuration, maintenance, and troubleshooting.* Support deployment and maintenance of onsite customer experiences and demos.* Conduct daily checks and walkthroughs of demo environments.* Support presenters, account managers, customers, and Experience Center staff.* Maintain inventory of experience/demo assets.* Create and manage Azure environments for Hybrid Cloud engagements.* Provide technical support during customer visits, events, and engagements.* Manage hardware warranties, RMA processes, repairs, and equipment lifecycle.* Coordinate with OEM partners, IT teams, AV suppliers, and integrators.* Support AV/meeting room infrastructure, including break-fix and preventative maintenance (good to have).Requirements* Bachelor’s degree in Computer Science, Information Systems, or a related field.* Minimum 5 years of IT industry experience.* Strong experience in IT infrastructure, compute, and networking.* Experience with service management, including incident/request management, change management, and digital asset lifecycle governance.* Strong verbal and written communication skills. EngagementFreelance | Onsite